FDA Adverse Event Malfunction Summary report: N

ORALBPWRORALCARERFLSPRECISIONCLEAN

MDR report key: 19655375 · Received July 2, 2024

Report

Report Number
3000302531-2024-00293
Event Type
Malfunction
Date Received
July 2, 2024
Report Date
August 6, 2024
Manufacturer
BRAUN GMBH WERK MARKTHEIDENFELD
Product Code
JEQ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

(B)(6) 2024 PRODUCT INVESTIGATION RESULTS: PRODUCT RETURN WAS RECEIVED AND EVALUATED. NO FAILURE COULD BE IDENTIFIED, THE PRODUCT IS ACCORDING TO SPECIFICATIONS.

Additional Manufacturer Narrative · 0

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem · 0

GREY METAL PIECES COMING OUT OF BRUSH HEADS. PRECISION CLEAN AND THE PIECES FALL INTO MOUTH...SWALLOWED SOME - ORAL-B [ACCIDENTAL DEVICE INGESTION] . GREY METAL PIECES COMING OUT OF BRUSH HEADS. SWALLOWED SOME [EXPOSURE VIA INGESTION] . GREY METAL PIECES COMING OUT OF BRUSH HEADS - ORAL-B [DEVICE BREAKAGE] . CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THE GREY METAL PIECES CAME OUT OF THEIR ORAL-B PRECISION CLEAN TOOTHBRUSH HEADS AND THE PIECES FELL INTO THEIR MOUTH. THEY MAY HAVE SWALLOWED SOME. NO INJURY WAS REPORTED. (B)(6) 2024 CASE UPDATE FROM INFORMATION INITIALLY RECEIVED ON 09-JUL-2024: THE SUSPECT PRODUCT LOT WAS I0074. NO INJURY WAS REPORTED.

Description of Event or Problem · 0

GREY METAL PIECES COMING OUT OF BRUSH HEADS...PRECISION CLEAN AND THE PIECES FALL INTO MOUTH...SWALLOWED SOME - ORAL-B [ACCIDENTAL DEVICE INGESTION] GREY METAL PIECES COMING OUT OF BRUSH HEADS...SWALLOWED SOME [EXPOSURE VIA INGESTION] GREY METAL PIECES COMING OUT OF BRUSH HEADS - ORAL-B [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THE GREY METAL PIECES CAME OUT OF THEIR ORAL-B PRECISION CLEAN TOOTHBRUSH HEADS AND THE PIECES FELL INTO THEIR MOUTH. THEY MAY HAVE SWALLOWED SOME. NO INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
760784 ORALBPWRORALCARERFLSPRECISIONCLEAN TOOTHBRUSH, POWERED - JEQ JEQ BRAUN GMBH WERK MARKTHEIDENFELD I0074

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown ORAL-B RECHARGEABLE TOOTHBRUSH, VERSION UNKNOWN (A| ORAL-B RECHARGEABLE TOOTHBRUSH, VERSION UNKNOWN (A