FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 19645102 · Received July 1, 2024

Report

Report Number
2955842-2024-16490
Event Type
Malfunction
Date Received
July 1, 2024
Date of Event
June 4, 2024
Report Date
June 4, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FI
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU). THE SYSTEM WAS VERIFIED AND READY FOR USE. A RETURN MATERIAL AUTHORIZATION (RMA) WAS ISSUED TO THE CUSTOMER REQUESTING TO HAVE THE INTUITIVE DEVICE RETURNED. HOWEVER, ISI HAS NOT RECEIVED THE PRODUCT INVOLVED WITH THE ALLEGED ISSUE TO PERFORM FAILURE ANALYSIS. ADDITIONAL INFORMATION IS BEING GATHERED TO DETERMINE THE CONTRIBUTION OF THE DEVICE TO THE CUSTOMER REPORTED ISSUE.

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) HAS RECEIVED THE INTEGRATED ELECTROSURGICAL UNIT (IESU) ASSOCIATED WITH THE CUSTOMER-REPORTED COMPLAINT. THE UNIT WAS ANALYZED AND WAS PLACED ON AN IN-HOUSE SYSTEM AND WAS RUN IN NORMAL MODE. THE UNIT ENERGIZED AND CAUTERIZED AND ALL PORTS RECOGNIZED INSTRUMENTS.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED PARTIAL NEPHRECTOMY SURGICAL PROCEDURE, AN ISSUE WITH THE ERBE INTEGRATED ELECTROSURGICAL UNIT (IESU) OCCURRED. THE ERBE GENERATOR ENCOUNTERED VARIOUS ERRORS DURING SURGERY, MAKING IT DIFFICULT TO USE THE BIPOLAR ENERGY. WHEN ERRORS OCCURRED, THE CUSTOMER REPLACED THE ENERGY CABLE AND THE INSTRUMENT ONCE, BUT FAULTS KEPT RETURNING. THE CUSTOMER REPORTED THAT SURGERY WAS COMPLETED, BUT WITH DIFFICULTIES. THERE WAS NO EFFECT TO PATIENT OUTCOME. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) VERIFIED SEVERAL ERBE ERRORS IN LOGS. TSE ADVISED AGAINST USING THE ERBE FOR NEXT SURGERY AND ASKED IF THEY HAD A BACKUP GENERATOR SUCH AS FORCE TRIAD. THE CUSTOMER INFORMED TSE THEY WOULD USE THE BACKUP ESU FOR NEXT SURGERY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE SITE AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE OPERATION WAS COMPLETED SUCCESSFULLY. THE SURGERY TIME WAS SLIGHTLY LONGER. BIPOLAR ENERGY WAS NOT USED DURING THE FINAL SURGERY. THE OPERATION WAS COMPLETED WITH THE HELP OF THE ROBOT. THE GENERATOR WAS NOT REPLACED IN THE MIDDLE OF THE OPERATION.

Description of Event or Problem · 0

REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1256531 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-46 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES