FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 1964419 · Received January 19, 2011

Report

Report Number
2939301-2011-00620
Event Type
Malfunction
Date Received
January 19, 2011
Report Date
January 11, 2011
Manufacturer
LIFESCAN INC.
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.THE 510(K)# IS K082590.

Description of Event or Problem · 1

COMPLAINT IS BEING REPORTED BECAUSE THE METER ALLEGEDLY DISPLAYS AN UNKNOWN ERROR MESSAGE. THE REPORTER WAS UNABLE TO RECALL THE SPECIFIC ERROR MESSAGE DISPLAYED. THE ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3009817

Patients

Seq Age Sex Outcome Treatment
1