FDA Adverse Event Injury Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 1964406 · Received January 19, 2011

Report

Report Number
2122870-2011-00069
Event Type
Injury
Date Received
January 19, 2011
Date of Event
December 21, 2010
Report Date
December 21, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
MMI
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC WAS WITHIN THE ESTABLISHED RANGES. A SYSTEM CHECK WAS PERFORMED ON (B)(4) 2010 AND THE RESULTS WERE WITHIN THE SPECIFICATIONS. THE CUSTOMER WAS GETTING INTERMITTENT LOW VACUUM ERRORS AT THE TIME OF THIS EVENT. SERVICE WAS ON SITE ON (B)(4) 2010 AND WAS ABLE TO DUPLICATE THE VACUUM ERRORS. THE FIELD SERVICE ENGINEER (FSE) REPLACED THE VACUUM VALVE, VACUUM PUMP, AND THE VACUUM BOTTLE. THE FSE PERFORMED A PREVENTIVE MAINTENANCE. ALL VERIFICATION TEST RESULTS MET THE SPECIFICATIONS. ALTHOUGH HARDWARE ISSUES WERE ADDRESSED, A DEFINITIVE ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) IN REGARDS TO AN ELEVATED TROPONIN (ACCUTNI) RESULT ABOVE AMI CUTOFF GENERATED BY ACCESS 2 IMMUNOASSAY SYSTEM FOR ONE PATIENT. THE RESULT WAS REPORTED OUT OF THE LABORATORY. SUBSEQUENT TESTING PRODUCED A RESULT WITHIN THE NORMAL REFERENCE RANGE. THE PATIENT WAS GIVEN LOVENOX DUE TO THE ERRONEOUSLY ELEVATED ACCUTNI RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER MMI BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 Other