FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501 MODULE

MDR report key: 1964070 · Received January 19, 2011

Report

Report Number
1823260-2011-00282
Event Type
Malfunction
Date Received
January 19, 2011
Date of Event
December 25, 2010
Report Date
January 26, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
NQD
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE WAS NOT DETERMINED. THE CUSTOMER WAS EDUCATED REGARDING PROPER PRODUCT HANDLING.

Description of Event or Problem · 1

THE CUSTOMER HAD ON-GOING C-REACTIVE PROTEIN GEN.3 (CRP) CALIBRATION ISSUES AND RECEIVED QUESTIONABLE RESULTS FOR AN UNKNOWN NUMBER OF PATIENT SAMPLES. SHE PROVIDED CRP RESULTS FOR THREE PATIENT SAMPLES, RESULTS FOR ONE PATIENT WERE DISCREPANT. BOTH INITIAL AND REPEAT TESTING WERE PERFORMED ON THE SAME COBAS 6000 C501 ANALYZER. THE INITIAL RESULT WAS 102.72 MG/L. THE SAMPLE WAS REPEATED ON (B)(6) 2010 AND RECOVERED 23.11 MG/L. THE INITIAL RESULT WAS REPORTED OUTSIDE THE LABORATORY, NO ADVERSE EVENTS HAVE BEEN ALLEGED REGARDING THE DISCREPANCIES. THE CRP REAGENT LOT NUMBER WAS 63067501. THE CUSTOMER BELIEVED A POSSIBLE CAUSE OF THE ISSUE MAY HAVE BEEN IMPROPER CALIBRATOR HANDLING (INCLUDING NOT USING THE CORRECT CALIBRATOR OR INADEQUATE CALIBRATOR VOLUME). ANOTHER POSSIBLE CAUSE WAS A SOFTWARE ISSUE WHICH WOULD ACCOUNT FOR THE MISSING K FACTOR. IMPROPER DATA MANAGEMENT COULD LEAD TO A SOFTWARE ISSUE. ACCORDING TO THE CUSTOMER, CRP CALIBRATION AND QUALITY CONTROL WERE NOT PERFORMED PRIOR TO TESTING THE PATIENT SAMPLES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS 6000 C501 MODULE CLINICAL CHEMISTRY ANALYZER NQD ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1