FDA Adverse Event
Malfunction
Summary report: N
ELITE MD
MDR report key: 19634716
·
Received June 28, 2024
Report
- Report Number
- 1222993-2024-00033
- Event Type
- Malfunction
- Date Received
- June 28, 2024
- Date of Event
- May 30, 2024
- Report Date
- June 28, 2024
- Manufacturer
- CYNOSURE LLC
- Product Code
- GEX
- PMA / PMN Number
- K141425
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- PHYSICIAN
- Health Professional
- Yes
Narratives
Additional Manufacturer Narrative · 0
DURING A DEVICE EVALUATION, TECHNICIAN CONFIRMED THAT THE ENERGY WAS LOW AND GREATER THAN 20% OUTSIDE OF SPECIFICATION. ROOT CAUSE FOR PATIENT'S SYMPTOMS ARE UNKNOWN. THERE WAS NO CONFIRMATION THAT IT WAS RELATED TO TREATMENT NOR DEVICE MALFUNCTION. SITE HAD REPORTED THAT PATIENT'S SYMPTOMS RESOLVED 24 HOURS POST TREATMENT WITHOUT INTERVENTION. REPLACEMENT PARTS WERE ORDERED TO RESOLVE THE ISSUE. THIS INCIDENT IS REPORTABLE BECAUSE IT IS AN ACCIDENTAL RADIATION OCCURRENCE (ARO) SINCE THE DEVICE OPERATED OUT OF SPECIFICATION RANGE.
Description of Event or Problem · 0
IT WAS REPORTED THAT PATIENT EXPERIENCED AN ABUNDANCE OF WHITE HEADS FOLLOWING A LASER HAIR REDUCTION TREATMENT ON THE FACE USING ELITE MD. FIRST PATIENT WAS REPORTED IN MDR# 1222993-2024-00032.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 787019 | ELITE MD | ELITE MD | GEX | CYNOSURE LLC |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Female |