FDA Adverse Event Malfunction Summary report: N

ELITE MD

MDR report key: 19634716 · Received June 28, 2024

Report

Report Number
1222993-2024-00033
Event Type
Malfunction
Date Received
June 28, 2024
Date of Event
May 30, 2024
Report Date
June 28, 2024
Manufacturer
CYNOSURE LLC
Product Code
GEX
PMA / PMN Number
K141425
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

DURING A DEVICE EVALUATION, TECHNICIAN CONFIRMED THAT THE ENERGY WAS LOW AND GREATER THAN 20% OUTSIDE OF SPECIFICATION. ROOT CAUSE FOR PATIENT'S SYMPTOMS ARE UNKNOWN. THERE WAS NO CONFIRMATION THAT IT WAS RELATED TO TREATMENT NOR DEVICE MALFUNCTION. SITE HAD REPORTED THAT PATIENT'S SYMPTOMS RESOLVED 24 HOURS POST TREATMENT WITHOUT INTERVENTION. REPLACEMENT PARTS WERE ORDERED TO RESOLVE THE ISSUE. THIS INCIDENT IS REPORTABLE BECAUSE IT IS AN ACCIDENTAL RADIATION OCCURRENCE (ARO) SINCE THE DEVICE OPERATED OUT OF SPECIFICATION RANGE.

Description of Event or Problem · 0

IT WAS REPORTED THAT PATIENT EXPERIENCED AN ABUNDANCE OF WHITE HEADS FOLLOWING A LASER HAIR REDUCTION TREATMENT ON THE FACE USING ELITE MD. FIRST PATIENT WAS REPORTED IN MDR# 1222993-2024-00032.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
787019 ELITE MD ELITE MD GEX CYNOSURE LLC

Patients

Seq Age Sex Outcome Treatment
1 NA Female