FDA Adverse Event Malfunction Summary report: N

PUMP IN STYLE

MDR report key: 1963359 · Received December 17, 2010

Report

Report Number
1419937-2010-00090
Event Type
Malfunction
Date Received
December 17, 2010
Date of Event
November 16, 2010
Report Date
November 16, 2010
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A REPLACEMENT POWER CORD WAS SHIPPED TO THE CUSTOMER. IN FOLLOW UP DISCUSSIONS WITH THE CUSTOMER, SHE INDICATED THAT THE REPLACEMENT POWER CORD IS WORKING WITHOUT ISSUE. SHE ALSO INDICATED THAT SHE DID NOT SEE A FIRE OR SPARK, BUT THAT THE BACK OF THE TRANSFORMER HAD A PENCIL POINT SIZED HOLE BURNT THROUGH IT TO THE POINT WHERE YOU CAN SEE METAL. SHE STATED THAT THE TRANSFORMER GOT "SUPER HOT" BUT "I WAS NOT INJURED IN ANY WAY AT ALL." THE CUSTOMER INDICATED THAT SHE DISPOSED OF THE ORIGINAL POWER CORD. AS THE ORIGINAL PRODUCT IS NOT AVAILABLE FOR EVAL/ANALYSIS, NO DEFINITIVE CONCLUSION REGARDING THE ROOT CAUSE OF THE REPORTED EVENT CAN BE MADE. (B)(4), APPROVED ON (B)(4) 2010, HAS BEEN INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES. ANY ADDITIONAL FOLLOW UP ACTIONS WILL BE ESTABLISHED AS A RESULT OF THE CAPA PROCESS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT WHILE SHE WAS USING HER PUMP, SHE DETECTED A BURNING ODOR, THE PUMP STOPPED WORKING, AND WHEN SHE TOUCHED THE TRANSFORMER IT WAS "VERY HOT."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PUMP IN STYLE NONE HGX MEDELA, INC.

Patients

Seq Age Sex Outcome Treatment
1