FDA Adverse Event Malfunction Summary report: N

INFINITY ACUTE CARE SYSTEM (M540)

MDR report key: 19632315 · Received June 28, 2024

Report

Report Number
1220063-2024-00070
Event Type
Malfunction
Date Received
June 28, 2024
Date of Event
July 22, 2023
Report Date
April 17, 2025
Manufacturer
DRAEGER MEDICAL SYSTEMS, INC.
Product Code
MHX
PMA / PMN Number
K113798
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

FOLLOW-UP 2 REPORT 30SEPT.2024 - THIS CORRECTION IS TO UPDATE THE PRODUCT CODE FROM MQM TO MHX. FOLLOW-UP 1 REPORT 23AUG.2024: IT WAS REPORTED TO DRAEGER THAT A PATIENT MONITORING DEVICE DID NOT ALARM FOR ST ELEVATIONS, BUT THE STAFF WAS AT THE BEDSIDE AND WITNESSED THE ST ELEVATION. NO ADVERSE PATIENT IMPACT WAS REPORTED. MULTIPLE ATTEMPTS WERE MADE TO OBTAIN ADDITIONAL INFORMATION REGARDING THE EVENT; HOWEVER, NO INFORMATION WAS RECEIVED. THE INSTRUCTIONS FOR USE (IFU) FOR MONITORING APPLICATIONS OUTLINES THAT ALARM LIMITS CAN BE SET BY THE USER DETERMINING HOW LONG AN ALARM CONDITION MUST BE PRESENT BEFORE AN ALARM WILL BE GENERATED. IT IS UNCLEAR IF THIS CONTRIBUTED TO THE EVENT AND DUE TO THE LACK OF INFORMATION, NO ROOT CAUSE COULD BE DETERMINED. SYMPHONY IS AN APPLICATION FOR REVIEWING STORED DATA. IT PROVIDES A RETROSPECTIVE ANALYSIS OF PATIENT INFORMATION. REAL-TIME PATIENT MONITORING IS NOT INTERRUPTED.

Additional Manufacturer Narrative · 0

UPDATED EVALUATION RESULTS: MORE INFORMATION WAS RECEIVED INCLUDING PICTURES OF THE ALARM SETTINGS USED AT THE CUSTOMER SITE. SCREENSHOTS OBTAINED DURING A TRAINING AT THE SITE WITH THE CHARGE NURSE SHOW ALL ST ALARM SETTINGS ARE SET TO OFF, WHICH IS THE USER PREFERENCE. THERE WAS NO DEVICE MALFUNCTION.

Additional Manufacturer Narrative · 0

IT WAS REPORTED TO DRAEGER THAT A PATIENT MONITORING DEVICE DID NOT ALARM FOR ST ELEVATIONS, BUT THE STAFF WAS AT THE BEDSIDE AND WITNESSED THE ST ELEVATION. NO ADVERSE PATIENT IMPACT WAS REPORTED. MULTIPLE ATTEMPTS WERE MADE TO OBTAIN ADDITIONAL INFORMATION REGARDING THE EVENT; HOWEVER, NO INFORMATION WAS RECEIVED. THE INSTRUCTIONS FOR USE (IFU) FOR MONITORING APPLICATIONS OUTLINES THAT ALARM LIMITS CAN BE SET BY THE USER DETERMINING HOW LONG AN ALARM CONDITION MUST BE PRESENT BEFORE AN ALARM WILL BE GENERATED. IT IS UNCLEAR IF THIS CONTRIBUTED TO THE EVENT AND DUE TO THE LACK OF INFORMATION, NO ROOT CAUSE COULD BE DETERMINED. SYMPHONY IS AN APPLICATION FOR REVIEWING STORED DATA. IT PROVIDES A RETROSPECTIVE ANALYSIS OF PATIENT INFORMATION. REAL-TIME PATIENT MONITORING IS NOT INTERRUPTED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THE PATIENT MONITORING DEVICE DID NOT ALARM FOR ST ELEVATIONS. THE STAFF WAS BEDSIDE AND WITNESSED THE ST ELEVATION. A DOCTOR WAS CALLED IN FOR ACTION TO BE TAKEN. FURTHER DETAILS REGARDING PATIENT TREATMENT WERE NOT PROVIDED. THE CUSTOMER CONFIRMED NO ADVERSE PATIENT IMPACT.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THE PATIENT MONITORING DEVICE DID NOT ALARM FOR ST ELEVATIONS. THE STAFF WAS BEDSIDE AND WITNESSED THE ST ELEVATION. A DOCTOR WAS CALLED IN FOR ACTION TO BE TAKEN. FURTHER DETAILS REGARDING PATIENT TREATMENT WERE NOT PROVIDED. THE CUSTOMER CONFIRMED NO ADVERSE PATIENT IMPACT.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THE PATIENT MONITORING DEVICE DID NOT ALARM FOR ST ELEVATIONS. THE STAFF WAS BEDSIDE AND WITNESSED THE ST ELEVATION. A DOCTOR WAS CALLED IN FOR ACTION TO BE TAKEN. FURTHER DETAILS REGARDING PATIENT TREATMENT WERE NOT PROVIDED. THE CUSTOMER CONFIRMED NO ADVERSE PATIENT IMPACT.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THE PATIENT MONITORING DEVICE DID NOT ALARM FOR ST ELEVATIONS. THE STAFF WAS BEDSIDE AND WITNESSED THE ST ELEVATION. A DOCTOR WAS CALLED IN FOR ACTION TO BE TAKEN. FURTHER DETAILS REGARDING PATIENT TREATMENT WERE NOT PROVIDED. THE CUSTOMER CONFIRMED NO ADVERSE PATIENT IMPACT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1387899 INFINITY ACUTE CARE SYSTEM (M540) PHYSIOLOGIC MONITORING SYSTEM MHX DRAEGER MEDICAL SYSTEMS, INC.
828845 INFINITY ACUTE CARE SYSTEM (M540) PHYSIOLOGIC MONITORING SYSTEM MHX DRAEGER MEDICAL SYSTEMS, INC.

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown