UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-00099
- Event Type
- Malfunction
- Date Received
- January 18, 2011
- Date of Event
- November 19, 2010
- Report Date
- November 19, 2010
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- OTHER
Narratives
QC HAS BEEN PERFORMING WITHIN RANGE. PROCESS MONITORING IS USED TO DETECT LOW OR EMPTY WELLS WITHIN THE REAGENT PACK, WHEN ASPIRATING REAGENT COMPONENTS DURING PATIENT TESTING. DXI SOFTWARE VERSION 4.1 AND ABOVE INCORPORATED THIS PROCESS MONITORING FEATURE TO PREVENT REAGENT PACK SHARING BETWEEN INSTRUMENTS BY USING A DISPENSE RATIO ALGORITHM A/E TO DETECT INSUFFICIENT REAGENT VOLUMES, THAT COULD PRODUCE ERRONEOUS RESULTS IF UNDETECTED. THE HIV COMBO REAGENT COMPONENT IN WELL #1 HAS A VISCOSITY THAT CAN CAUSE THE A/E RATIO TO FAIL, AND CAN GENERATE REAGENT PACK MONITORING FAILED TO INITIALIZE YELLOW ICON WARNINGS TO THE USER. SERVICE HAS NOT BEEN DISPATCHED FOR THIS EVENT.
A CUSTOMER REPORTED RECEIVING INTERMITTENT, BUT FREQUENT "REAGENT PACK MONITORING FAILED TO INITIALIZE" ERRORS DURING ASPIRATION FROM WELL #1, WHEN RUNNING THE ACCESS HIV COMBO REAGENT KIT ON UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. NO ERRONEOUS RESULTS HAVE BEEN GENERATED IN ASSOCIATION WITH THIS EVENT. PATIENT TREATMENT WAS NOT AFFECTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | DXI 800 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |