FDA Adverse Event Malfunction Summary report: N

UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM

MDR report key: 1963202 · Received January 18, 2011

Report

Report Number
2122870-2011-00099
Event Type
Malfunction
Date Received
January 18, 2011
Date of Event
November 19, 2010
Report Date
November 19, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC HAS BEEN PERFORMING WITHIN RANGE. PROCESS MONITORING IS USED TO DETECT LOW OR EMPTY WELLS WITHIN THE REAGENT PACK, WHEN ASPIRATING REAGENT COMPONENTS DURING PATIENT TESTING. DXI SOFTWARE VERSION 4.1 AND ABOVE INCORPORATED THIS PROCESS MONITORING FEATURE TO PREVENT REAGENT PACK SHARING BETWEEN INSTRUMENTS BY USING A DISPENSE RATIO ALGORITHM A/E TO DETECT INSUFFICIENT REAGENT VOLUMES, THAT COULD PRODUCE ERRONEOUS RESULTS IF UNDETECTED. THE HIV COMBO REAGENT COMPONENT IN WELL #1 HAS A VISCOSITY THAT CAN CAUSE THE A/E RATIO TO FAIL, AND CAN GENERATE REAGENT PACK MONITORING FAILED TO INITIALIZE YELLOW ICON WARNINGS TO THE USER. SERVICE HAS NOT BEEN DISPATCHED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER REPORTED RECEIVING INTERMITTENT, BUT FREQUENT "REAGENT PACK MONITORING FAILED TO INITIALIZE" ERRORS DURING ASPIRATION FROM WELL #1, WHEN RUNNING THE ACCESS HIV COMBO REAGENT KIT ON UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. NO ERRONEOUS RESULTS HAVE BEEN GENERATED IN ASSOCIATION WITH THIS EVENT. PATIENT TREATMENT WAS NOT AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXI 800 N/A

Patients

Seq Age Sex Outcome Treatment
1