FDA Adverse Event Malfunction Summary report: N

VITROS ECI IMMUNODIAGNOSTIC SYSTEM

MDR report key: 1962252 · Received January 18, 2011

Report

Report Number
1319681-2011-00015
Event Type
Malfunction
Date Received
January 18, 2011
Date of Event
December 16, 2010
Report Date
January 18, 2011
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
KHO
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT IMPRECISE VITROS PSA AND VITROS TSH QUALITY CONTROL RESULTS WERE OBTAINED FROM THE VITROS ECI IMMUNODIAGNOSTIC SYSTEM. AN OCD FIELD ENGINEER PERFORMED MAINTENANCE ON THE MICROWELL INCUBATOR AND SIGNAL REAGENT SUBSYSTEMS TO RETURN THE INSTRUMENT TO EXPECTED OPERATION. THE ROOT CAUSE OF THIS EVENT IS INSTRUMENT RELATED.

Description of Event or Problem · 1

A CUSTOMER OBSERVED IMPRECISE VITROS PSA AND VITROS TSH QUALITY CONTROL RESULTS WHILE USING THE VITROS ECI IMMUNODIAGNOSTIC SYSTEM. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF PATIENT SAMPLES WERE AFFECTED. PATIENT SAMPLES WERE NOT TESTED DURING THE INTERVAL THAT THE IMPRECISE QUALITY CONTROL RESULTS WERE OBTAINED. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS ECI IMMUNODIAGNOSTIC SYSTEM IMMUNODIAGNOSTIC ANALYZER KHO ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1