FDA Adverse Event Malfunction Summary report: N

SYNCHRON® CX5CE CLINICAL CHEMISTRY ANALYZER

MDR report key: 1962208 · Received January 17, 2011

Report

Report Number
2050012-2011-00179
Event Type
Malfunction
Date Received
January 17, 2011
Date of Event
December 22, 2010
Report Date
December 22, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K926060
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE CUSTOMER, CONTROLS RUN AFTER THE SET POINT MODIFICATION RECOVERED OUT OF RANGE HIGH. CONTROLS RUN AFTER THE SET POINT WAS CORRECTED RECOVERED WITHIN RANGE AND CALIBRATION WAS ACCEPTABLE. NO SERVICE WAS REQUIRED FOR THIS EVENT, AS THE CUSTOMER RESOLVED THE ISSUE BY ENTERING THE SET POINT CORRECTLY.

Description of Event or Problem · 1

PER THE CUSTOMER LETTER SENT FROM BCI, DATED ON (B)(4) 2010, WHICH CALLED FOR ADJUSTING THE CALIBRATOR SET POINT FOR TG IN CALIBRATOR ONE (1) TO A HIGH VALUE. THE CUSTOMER INCORRECTLY ADJUSTED THE CALIBRATOR ZERO (0) FOR TRIGLYCERIDE (TG) TO A HIGH VALUE INSTEAD OF ADJUSTING CALIBRATOR ONE (1) TO A HIGH VALUE ON THE SYNCHRON CX5CE CLINICAL CHEMISTRY ANALYZER. THE CUSTOMER INDICATED THAT NONE OF THE PHYSICIANS HAD ACTED ON THE FALSELY REPORTED RESULTS, SO NO CHANGE IN PATIENT THERAPY WAS GIVEN AS A RESULT OF THE ORIGINAL REPORTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON® CX5CE CLINICAL CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. CX5 CE N/A

Patients

Seq Age Sex Outcome Treatment
1