FDA Adverse Event Malfunction Summary report: N

CELL-DYN 1800 ANALYZER

MDR report key: 1962129 · Received January 17, 2011

Report

Report Number
2919069-2011-00028
Event Type
Malfunction
Date Received
January 17, 2011
Date of Event
January 4, 2011
Report Date
January 5, 2011
Manufacturer
ABBOTT DIAGNOSTICS DIVISION
Product Code
GKZ
PMA / PMN Number
K030513
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

(B)(4). A FIELD SERVICE REPRESENTATIVE (FSR) INSPECTED THE INSTRUMENT TO EVALUATE THIS ISSUE. THE FSR REPLACED A FAULTY PREAMPLIFIER PCB ASSEMBLY, THE CELL COUNT MODEL PCB ASSEMBLY, THE HGB FLOW CELL AND THE SILICON TUBING ALONG THE FLOW PANEL. THE FSR PERFORMED ALL THE APPROPRIATE VERIFICATION PROCESS AND VERIFIED PROPER INSTRUMENT OPERATION. A SEARCH FOR SIMILAR COMPLAINTS DID NOT IDENTIFY COMPLAINTS WITH AN ADVERSE TREND RELATED TO THIS PRODUCT. THE CUSTOMER WAS REFERRED TO THE OPERATORS MANUAL FOR INFORMATION IN ASSISTING PROBLEM IDENTIFICATION, ISOLATION AND CORRECTIVE ACTIONS. THE OPERATORS MANUAL ALSO INSTRUCTED THE USER TO SEEK A TECHNICAL SUPPORT FOR ADDITIONAL INFORMATION OR HELP. NO PRODUCT DEFICIENCY WAS IDENTIFIED RELATED TO THIS ISSUE.

Additional Manufacturer Narrative · 1

(B)(4). AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THE CELL-DYN ANALYZER GENERATED A LOWER THAN EXPECTED PATIENT RESULT FOR THE HEMOGLOBIN (2.1 G/DL). THE RESULT WAS NOT FLAGGED BY THE ANALYZER AS SUSPECT AND IT WAS NOT REPORTED OUT. THE TEST WAS REPEATED AND EXPECTED HEMOGLOBIN RESULT WAS GENERATED (13.7 G/DL). NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CELL-DYN 1800 ANALYZER AUTOMATED HEMATOLOGY ANALYZER GKZ ABBOTT DIAGNOSTICS DIVISION

Patients

Seq Age Sex Outcome Treatment
1 HEMOGLOBIN| HEMOGLOBIN