FDA Adverse Event Malfunction Summary report: N

SYNCHRON® CX9 ALX CLINICAL SYSTEMS

MDR report key: 1962100 · Received January 17, 2011

Report

Report Number
2050012-2011-00176
Event Type
Malfunction
Date Received
January 17, 2011
Date of Event
November 29, 2010
Report Date
November 29, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
CIC
PMA / PMN Number
K950958
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC PRIOR TO THE EVENT WAS WITHIN LAB-ESTABLISHED RANGE. QC POST THE EVENT WAS OUT OF RANGE LOW. THE CUSTOMER DETERMINED THAT A CLOT HAD BEEN ASPIRATED INTO THE PROBE. HOTLINE ASSISTED THE CUSTOMER IN REMOVING CLOT AND CLEARING THE PROBE. SERVICE WAS NOT DISPATCHED. THE ISSUE HAS BEEN RESOLVED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUS LOW CALCIUM (CA) RESULTS GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER. THE RESULTS WERE REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE REPEATED AND HIGHER RESULTS WERE OBTAINED. THE ERRONEOUS AND CORRECTED RESULTS ARE NOT AVAILABLE. THE CUSTOMER SUPPLIED ONE EXAMPLE OF THE CA RESULT OF 6.4 MG/DL AND REPEAT RESULT OF 8.0 MG/DL. PATIENT'S TREATMENT WAS NOT INITIATED OR WITHHELD BASED UPON THE ERRONEOUS LOW RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON® CX9 ALX CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER CIC BECKMAN COULTER INC. CX9 ALX N/A

Patients

Seq Age Sex Outcome Treatment
1