FDA Adverse Event Malfunction Summary report: N

UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM

MDR report key: 1961993 · Received January 17, 2011

Report

Report Number
2122870-2011-00029
Event Type
Malfunction
Date Received
January 17, 2011
Date of Event
December 17, 2010
Report Date
December 20, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SPECIMEN WAS LITHIUM HEPARIN PLASMA THAT WAS CENTRIFUGED FOR 10 MINUTES. THE CUSTOMER WAS NOT HAVING ANY ISSUES WITH QC. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE PERFORMED A DIAGNOSTIC TESTING AND THE CARRYOVER PROCEDURE; BOTH MET SPECIFICATIONS. THE FSE PERFORMED QC WHICH WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES. NO HARDWARE ISSUES WERE NOTED. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC, (BCI) REGARDING THYROID-STIMULATING HORMONE (TSH) RESULTS BELOW THE NORMAL REFERENCE RANGE GENERATED BY THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM FOR THREE PATIENTS' SAMPLES. SUBSEQUENT TESTING PERFORMED ON A DIFFERENT INSTRUMENT PRODUCED RESULTS WITHIN THE NORMAL REFERENCE RANGE. THE RESULTS WERE REPORTED OUT OF THE LAB. NO REPORTS OF DEATH, INJURY, OR CHANGE TO PATIENT TREATMENT HAVE BEEN REPORTED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. NA

Patients

Seq Age Sex Outcome Treatment
1