UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-00029
- Event Type
- Malfunction
- Date Received
- January 17, 2011
- Date of Event
- December 17, 2010
- Report Date
- December 20, 2010
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- RI, US
- Reporter Occupation
- OTHER
Narratives
THE SPECIMEN WAS LITHIUM HEPARIN PLASMA THAT WAS CENTRIFUGED FOR 10 MINUTES. THE CUSTOMER WAS NOT HAVING ANY ISSUES WITH QC. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE PERFORMED A DIAGNOSTIC TESTING AND THE CARRYOVER PROCEDURE; BOTH MET SPECIFICATIONS. THE FSE PERFORMED QC WHICH WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES. NO HARDWARE ISSUES WERE NOTED. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT.
A CUSTOMER CONTACTED BECKMAN COULTER INC, (BCI) REGARDING THYROID-STIMULATING HORMONE (TSH) RESULTS BELOW THE NORMAL REFERENCE RANGE GENERATED BY THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM FOR THREE PATIENTS' SAMPLES. SUBSEQUENT TESTING PERFORMED ON A DIFFERENT INSTRUMENT PRODUCED RESULTS WITHIN THE NORMAL REFERENCE RANGE. THE RESULTS WERE REPORTED OUT OF THE LAB. NO REPORTS OF DEATH, INJURY, OR CHANGE TO PATIENT TREATMENT HAVE BEEN REPORTED IN CONNECTION WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |