FDA Adverse Event Malfunction Summary report: N

COULTER® HMX HEMATOLOGY ANALYZER WITH AUTOLOADER

MDR report key: 1961534 · Received January 14, 2011

Report

Report Number
1061932-2011-00029
Event Type
Malfunction
Date Received
January 14, 2011
Date of Event
December 17, 2010
Report Date
December 17, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K010765
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE COLLECTED IN 4ML BD EDTA VACUTAINER TUBES AND SAMPLED WITHIN 5-10 MINUTES OF COLLECTION. QC WAS RAN BEFORE THE EVENT AND RECOVERED WITHIN ASSAY LIMITS. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE FOUND THE 30 PSI REGULATOR WAS NOISY AND MOISTURE WAS FOUND ON THE OUTPUT LINES. THE FSE REPLACED THE REGULATOR AND MEMBRANE DRIER. THE FSE REPLACED THE E-LYSE AND S-LYSE PUMPS AND VERIFIED THE INSTRUMENT'S OPERATION. ROOT CAUSE FOR THIS EVENT IS UNKNOWN.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRONEOUS DIFFERENTIAL RESULTS GENERATED BY THE COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER FOR TWO PATIENT SAMPLES. THE SAMPLES OF BOTH PATIENTS WERE RE-TESTED AND REPEATED RESULTS WERE CONSIDERED CORRECT. NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LAB. THERE WAS NO CHANGE TO PATIENT TREATMENT, DEATH OR SERIOUS INJURY ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® HMX HEMATOLOGY ANALYZER WITH AUTOLOADER HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. HMX WITH AUTOLOADER

Patients

Seq Age Sex Outcome Treatment
1