FDA Adverse Event Malfunction Summary report: N

COULTER® ACT DIFF 2 ANALYZER

MDR report key: 1961530 · Received January 14, 2011

Report

Report Number
1061932-2011-00031
Event Type
Malfunction
Date Received
January 14, 2011
Date of Event
December 16, 2010
Report Date
December 17, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K990352
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLE WAS COLLECTED IN A 4ML EDTA VACUTAINER TUBE AND SAMPLED WITHIN 3-4 MINUTES AFTER BEING DRAWN. THE SPECIMEN WAS STORED AT ROOM TEMPERATURE. QC WAS RUN BEFORE THE EVENT AND RESULTS RECOVERED WITHIN ASSAY RANGE. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE BLEACHED THE SYSTEM AND SET AIMS. THE FSE VERIFIED THE INSTRUMENT. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) REGARDING ERRONEOUSLY HIGH HEMOGLOBIN (HGB), WBC, RBC, AND PLT RESULTS GENERATED BY THE COULTER AC-T DIFF 2 ANALYZER FOR ONE PATIENT. THE SPECIMEN WAS RE-TESTED AND REPEATED RESULTS WERE LOWER FOR ALL PARAMETERS. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LAB. BASED ON THE AVAILABLE INFORMATION, PATIENT TREATMENT WAS NOT AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® ACT DIFF 2 ANALYZER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER, INC. AC T DIFF 2

Patients

Seq Age Sex Outcome Treatment
1