FDA Adverse Event Malfunction Summary report: N

CELL-DYN 3200 SL 110V ANALYZER

MDR report key: 1960995 · Received January 14, 2011

Report

Report Number
2919069-2011-00021
Event Type
Malfunction
Date Received
January 14, 2011
Date of Event
December 20, 2010
Report Date
December 20, 2010
Manufacturer
ABBOTT DIAGNOSTICS DIVISION
Product Code
GKZ
PMA / PMN Number
K972354
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). AN INVESTIGATION IS IN PROCESS. A FOLLOWUP REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Additional Manufacturer Narrative · 1

(B)(4). BUBBLES IN FLOW SYSTEM. THE CUSTOMER TECHNICAL ADVOCATE (CTA) WAS ABLE TO DETERMINE THAT THE ISSUE WITH THE HIGH PLATELET COUNTS WAS RESOLVED BY DRAINING AND REFILLING THE REAGENT RESERVOIRS AND THE OPTICAL FLOW CELL. THE INSTRUMENT AND QUALITY CONTROLS WERE PERFORMING WITHIN SPECIFICATIONS. THE LIKELY CAUSE OF THE ISSUE WAS RELATED TO BUBBLES IN THE FLOW SYSTEM. THE CELL-DYN 3200 SYSTEM OPERATOR'S MANUAL WAS REVIEWED AND WAS FOUND TO ADEQUATELY ADDRESS THE ISSUE. CUSTOMER COMPLAINT DATA WAS REVIEWED AND NO ADVERSE TRENDS WERE IDENTIFIED. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT DEFICIENCY.

Description of Event or Problem · 1

THE ACCOUNT STATED THAT THE CELL-DYN 3200 SL ANALYZER GENERATED AN INITIAL PLATELET RESULT OF 1,205,000/UL. THE RESULT WAS QUESTIONED AS IT WAS HIGHER THAN HISTORIC RESULTS. THE SAMPLE WAS REPEATED ON THE SAPPHIRE ANALYZER AND A RESULT OF 242,000/UL WAS GENERATED. THE SUSPECT RESULT WAS NOT REPORTED AND THERE WAS NO IMPACT TO PATIENT MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CELL-DYN 3200 SL 110V ANALYZER AUTOMATED HEMATOLOGY ANALYZER GKZ ABBOTT DIAGNOSTICS DIVISION

Patients

Seq Age Sex Outcome Treatment
1