FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 880I SYNCHRON® ACCESS® CLINICAL SYSTEM

MDR report key: 1960633 · Received January 13, 2011

Report

Report Number
2122870-2011-00060
Event Type
Malfunction
Date Received
January 13, 2011
Date of Event
December 2, 2010
Report Date
December 16, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
DHA
PMA / PMN Number
K060256
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC WAS WITHIN THE ESTABLISHED RANGES PRIOR TO AND AFTER THE EVENT. THE CUSTOMER SENT THE SAMPLE TO BCI FOR ADDITIONAL TESTING. BCI CUSTOMER PRODUCT LINE SUPPORT (CPLS) WAS ABLE TO REPRODUCE THE CUSTOMER'S RESULTS ON THE UNDILUTED SAMPLE. DILUTION TESTING BY BCI DETECTED INTERFERENCE AS THE RESULTS WERE NOT LINEAR. (B)(4) TESTING SHOWED THE PRESENCE OF INTERFERING SUBSTANCE SINCE AT LEAST ONE OF THE (B)(4) BLOCKERS USED IN THE TEST LOWERED THE SIGNAL. SERVICE WAS NOT DISPATCHED FOR THIS EVENT. THE ROOT CAUSE FOR THE EVENT WAS A PATIENT SOURCE INTERFERENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUSLY ELEVATED (B)(6) RESULTS ABOVE THE NORMAL REFERENCE RANGE GENERATED BY UNICEL DXC 880I SYNCHRON ACCESS CLINICAL SYSTEM FOR ONE PATIENT. THE RESULTS WERE REPRODUCIBLE, BUT DILUTION TESTING PRODUCED NON-LINEAR RESULTS. THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. SUBSEQUENT TESTING ON AN ALTERNATE METHODOLOGY PRODUCED A RESULT WITHIN THE NORMAL REFERENCE RANGE. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 880I SYNCHRON® ACCESS® CLINICAL SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER DHA BECKMAN COULTER, INC. DXC 880I NA

Patients

Seq Age Sex Outcome Treatment
1