FDA Adverse Event Malfunction Summary report: N

BD SYRINGE ALLERGY 1ML W/NDL 27X1/2 RB

MDR report key: 19606041 · Received June 25, 2024

Report

Report Number
1920898-2024-00133
Event Type
Malfunction
Date Received
June 25, 2024
Date of Event
May 23, 2024
Report Date
July 17, 2024
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
FMF
UDI-DI
00382903055401
PMA / PMN Number
K110771
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H.3. IF A DEVICE EVALUATION AND/OR DEVICE HISTORY REVIEW IS COMPLETED, A SUPPLEMENTAL REPORT WILL BE FILED.

Additional Manufacturer Narrative · 0

INVESTIGATION SUMMARY: 5 PHOTOS AND 26 TRAYS WERE RECEIVED FOR INVESTIGATION BY OUR QUALITY TEAM. ONE "OPENED" TRAY WAS RECEIVED WITH A SYRINGE CRIMPED AND FUSED INTO THE CORNER WERE THE SEAL MEETS PLASTIC. THE COMPLAINT HAS BEEN VERIFIED AND THE ROOT CAUSE OF THIS ISSUE IS DUE TO IMPROPER TRAY LOADING THAT LED SEAL TO SEAL OTHER A SYRINGE AND CLEAVE IT. THIS ISSUE IS A QUALITY CONTROL DEFICIENCY BECAUSE THE DEFECT SHOULD HAVE BEEN NOTICED DURING VISUAL CHECKS. CORRECTIVE ACTIONS ARE NOT POSSIBLE BECAUSE THE PRODUCTION FACILITY FOR THE DEVICE'S PRODUCTION HAS SINCE CLOSED. NO ISSUE WAS PRESENT IN THE PACKAGING OF ANY OTHER TRAYS. THE PRODUCTION HISTORY WAS ANALYZED AND THERE WERE NO ISSUES FOUND DURING QUALITY INSPECTIONS THAT WOULD LEAD TO THIS ISSUE (BATCH# 2304613).

Description of Event or Problem · 0

MATERIAL# 305540 , BATCH# 2304613. IT WAS REPORTED THAT THE BD SYRINGE ALLERGY 1ML W/NDL 27X1/2 RB PACKAGING WAS DAMAGED/DEFECTIVE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: VERBATIM: RCC RECEIVED A COMPLAINT VIA EMAIL. WE RECEIVED A CUSTOMER COMPLAINT ON 23MAY24 FOR 46 TRAYS OF 1CC, 27G X ½, SYRINGES (ITEM# BD5540, LOT# 2304613), STATING ¿SYRINGES ARE MELTED TO PACKAGING¿. THE CUSTOMER RETURNED THE PRODUCT ON (B)(6) 2024. ONE BOX WITH 5 UNOPENED TRAYS AND ONE OPEN TRAY AND ONE CASE CONTAINING 40 UNOPENED TRAYS WERE RETURNED. PLEASE PROVIDE A PREPAID RETURN LABEL TO FORWARD THE REPORTED PRODUCT TO YOU. CAN YOU PLEASE INITIATE AN INVESTIGATION AND FORWARD YOUR FINDINGS TO ME. WE HAVE ASSIGNED COMPLAINT NUMBER (B)(4) TO THIS COMPLAINT. PLEASE REFERENCE THIS COMPLAINT NUMBER IN ALL FUTURE CORRESPONDENCE.

Description of Event or Problem · 0

SAMPLES RECEIVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
442023 BD SYRINGE ALLERGY 1ML W/NDL 27X1/2 RB PISTON SYRINGE FMF BD MEDICAL - DIABETES CARE 2304613 00382903055401

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown