FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 1960171 · Received December 15, 2010

Report

Report Number
1826988-2010-00851
Event Type
Malfunction
Date Received
December 15, 2010
Date of Event
December 5, 2010
Report Date
December 7, 2010
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

THE CUSTOMER TESTED HER BLOOD GLUCOSE USING HER CONTOUR METER AND RECEIVED READINGS OF 338, 308 AND 256 MG/DL. HER GLUCOSE WAS RETESTED USING ANOTHER METER AND THOSE READINGS OF 120 AND 130 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. CONTROL SOLUTION WAS SENT TO THE CUSTOMER FOR FURTHER TROUBLESHOOTING. NO PRODUCT WILL BE RETURNED AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK