ARCHITECT C8000 SYSTEM
Report
- Report Number
- 1628664-2011-00044
- Event Type
- Malfunction
- Date Received
- January 13, 2011
- Report Date
- December 20, 2010
- Manufacturer
- ABBOTT MANUFACTURING, INC.
- Product Code
- JJE
- PMA / PMN Number
- K980367
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TU
- Reporter Occupation
- PHYSICIAN
Narratives
(B)(4). A FIELD SERVICE REPRESENTATIVE (FSR) WAS DISPATCHED TO THE ACCOUNT. THE FSR RESOLVED THE ISSUE BY PERFORMING SERVICE ON THE CUVETTE WASHER AND ALIGNING THE MIXERS. CUSTOMER COMPLAINT DATA WAS REVIEWED AND NO ADVERSE TRENDS WERE IDENTIFIED. THE ARCHITECT SYSTEM OPERATIONS MANUAL AND THE CLINICAL CHEMISTRY MAGNESIUM REAGENT PACKAGE INSERT WERE REVIEWED AND WERE FOUND TO ADEQUATELY ADDRESS THE ISSUE OF ERRATIC/DISCREPANT RESULTS. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT DEFICIENCY.
(B)(4). AN INVESTIGATION IS IN PROCESS. A FOLLOW UP REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.
THE ACCOUNT STATED THAT THE ARCHITECT C8000 ANALYZER GENERATED DISCREPANT MAGNESIUM RESULTS. AN INITIAL RESULT OF 8.7 MG/DL WAS GENERATED. THE SAMPLE WAS REPEATED AND A RESULT OF 2.3 MG/DL WAS GENERATED. THE RESULTS WERE NOT REPORTED AND THERE WAS NO IMPACT TO PATIENT MANAGEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ARCHITECT C8000 SYSTEM | AUTOMATED CHEMISTRY ANALYZER | JJE | ABBOTT MANUFACTURING, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | ARCHITECT MAGNESIUM RGT: LN 7D70, LOT36918UN10| ARCHITECT MAGNESIUM RGT: LN 7D70, LOT36918UN10 |