FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C 702 MODULE

MDR report key: 19585456 · Received June 21, 2024

Report

Report Number
1823260-2024-01833
Event Type
Malfunction
Date Received
June 21, 2024
Date of Event
May 2, 2024
Report Date
June 21, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER IS 771955. THE EXPIRATION DATE WAS NOT PROVIDED. THE INVESTIGATION REVIEWED THE SYSTEM'S ALARM TRACE AND AN ABNORMAL ASPIRATION ALARM WAS OBSERVED. THE CUSTOMER'S QC WAS MOSTLY WITHIN RANGE WITH SOME FLUCTUATION. THE CALIBRATION TRACE WAS MOSTLY INCONSPICUOUS. THE FIELD SERVICE REPRESENTATIVE BLEACHED REAGENT LINES, CHECKED ALIGNMENTS, THE INCUBATOR BATH LEVEL, THE GEARHEAD PUMP PRESSURE, THE CUVETTE LAUNDRY LEVELS, THE PROBE OUTSIDE WASH LEVELS, AND THE CONDITION OF THE RINSE TUBINGS. AFTER SERVICE, NO ISSUES WERE REPORTED BY THE CUSTOMER. THE INVESTIGATION DETERMINED THE SERVICE ACTIONS RESOLVED THE ISSUE.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE CALCIUM RESULTS FOR 1 PATIENT SAMPLE ON A COBAS 8000 C 702 MODULE. THE INITIAL RESULT WAS 1.73 MMOL/L. THE RESULT WAS REPORTED TO THE CLINICIAN. THE REPEATED RESULT WAS 2.42 MMOL/L. THE SAMPLE WAS REPEATED AS THE CUSTOMER HAS A RULE SETUP IN THE MIDDLEWARE TO REPEAT CALCIUM RESULTS THAT ARE <1.9 MMOL/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
284932 COBAS 8000 C 702 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown