FDA Adverse Event Malfunction Summary report: N

INTELLIVUE MX750 PATIENT MONITOR

MDR report key: 19576836 · Received June 20, 2024

Report

Report Number
9610816-2024-00307
Event Type
Malfunction
Date Received
June 20, 2024
Date of Event
May 20, 2024
Report Date
September 3, 2024
Manufacturer
PHILIPS MEDIZIN SYSTEME BÖBLINGEN GMBH
Product Code
MHX
UDI-DI
00884838083332
PMA / PMN Number
K210906
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SW
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

IT WAS PROVIDED THAT AT THE TIME OF THE EVENT, THE MASIMO SPO2 PROBE DISPLAYED LOW MEASUREMENT VALUE OF 84% AND A STANDALONE SPO2 MEASUREMENT DISPLAYED 96%, WITH THE BLOOD GAS CONFIRMING THE STANDALONE MEASUREMENT WAS CORRECT AS THE BLOOD GAS WAS 95%. THE ISSUE WAS ESCALATED FOR TECHNICAL INVESTIGATION, AND SEVERAL TECHNICAL INOP ALARMS WERE PRESENT AT THE TIME POINTING TO USER/SENSOR/CABLE ISSUES. MASIMO CORPORATION NEEDS TO PERFORM A DETAILED INVESTIGATION FOR A ROOT CAUSE TO BE DETERMINED. BASED ON THE INFORMATION AVAILABLE AND THE TESTING CONDUCTED, WE WERE UNABLE TO REPLICATE THE REPORTED PROBLEM. THE REPORTED PROBLEM WAS NOT CONFIRMED. THE MX750 PATIENT MONITOR WAS CONFIRMED TO BE OPERATING PER SPECIFICATIONS AND NO FAILURE WAS IDENTIFIED. CORRECTED THE CATALOG ITEM IDENTIFIER AND SERIAL NUMBER, AS THIS REPORT IS AGAINST THE MX750 MONITOR RATHER THAN THE X3. MFR REPORT # 9610816-2024-00345 FOR REPORT AGAINST THE X3.

Additional Manufacturer Narrative · 0

PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFORMATION CONCERNING THIS EVENT AND THE COMPLAINT IS STILL UNDER INVESTIGATION. A FINAL REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE. (B)(6).

Description of Event or Problem · 0

IT WAS REPORTED THIS PATIENT BEING PREPPED FOR AN ELECTIVE LEFT HIP REPLACEMENT WAS PLACED ON THEIR RIGHT SIDE AND SEDATION WAS ADMINISTERED. THE PATIENT BEGAN TO DESATURATE AND THE CLINICIAN CHECKED AIRWAY/TRACHEAL TUBE, LISTENED TO LUNGS, AND CHECKED PERIPHERAL PULSE AND CIRCULATION. THE SPO2 MEASUREMENT DISPLAYED ADEQUATE SIGNAL STRENGTH AND PERFUSION VALUES. THE SPO2 PROBE WAS MOVED TO OTHER FINGERS AND ALSO REPLACED WITH ANOTHER FORM OF SENSOR. OXYGEN WAS INCREASED TO 100% AND THEY PERFORMED PULMONARY RECRUITMENT; HOWEVER, THE SPO2 VALUES STEADILY DECREASED. WHEN SPO2 MEASURED AT 78%, ARTERIAL BLOOD GASES WERE DRAWN, REVEALING A SATURATION OF 95%. A STANDALONE PULSE OXIMETER WAS THEN USED TO MEASURE SPO2, REVEALING A SATURATION OF 97%. PER THE CUSTOMER, UNNECESSARY OXYGEN WAS DELIVERED AND THE OPERATION WAS DELAYED; HOWEVER, IT DOES NOT APPEAR ACTUAL HARM OCCURRED TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2177712 INTELLIVUE MX750 PATIENT MONITOR INTELLIVUE MX750 PATIENT MONITOR MHX PHILIPS MEDIZIN SYSTEME BÖBLINGEN GMBH 866471 00884838083332

Patients

Seq Age Sex Outcome Treatment
1 74 YR Male