A.C.E. I.C.E. /HEAT HOT & COLD COMPRESS
Report
- Report Number
- 2110898-2010-00149
- Event Type
- Injury
- Date Received
- December 10, 2010
- Date of Event
- November 1, 2010
- Report Date
- November 1, 2010
- Manufacturer
- 3M CONSUMER HEALTH CARE
- Product Code
- IME
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
METHOD AND RESULT: PRODUCT WAS NOT RETURNED. CONCLUSION: USER DID NOT FOLLOW THE PROPER PRODUCT DIRECTIONS FOR HOT USE. CUSTOMER DID NOT PLACE GEL PACK IN BANDAGE POCKET PRIOR TO HEATING PACK VIA THE MICRO WAVE. WHEN KNEADING THE GEL PACK, THE BANDAGE PACKET MAY HAVE CAUGHT THE GEL AND PREVENTED IT FROM REACHING THE SKIN. NOTE: BANDAGE POCKET FOR GEL PACK IS INCLUDED IN THE PRODUCT PACKAGING.
CUSTOMER REPORTS THEY MICROWAVED GEL PACK FOR 30 SECONDS, REMOVED THE GEL PACK AND THE (B)(6) SON MASSAGED THE GEL PACK TO DIFFUSE THE HEAT. THE GEL PACK SPLIT AND SQUIRTED HOT GEL ONTO THE BOY'S FACE. THE PARENTS WASHED HIS FACE WITH COLD WATER TO REMOVE THE GEL. THE AREA REDDENED AND BEGAN TO BLISTER. PARENTS GAVE THEIR SON ADVIL FOR THE PAIN. THE NEXT MORNING, THE AREA HAD MORE BLISTERING. THEY TOOK THEIR SON TO THE DOCTOR WHO DIAGNOSED A SECOND DEGREE BURN. DIRECTIONS FOR HOT USE PRINTED ON OUTER COVER OF REUSABLE GEL PACK AND PACKAGE LABELING STATE: INSERT GEL PACK INTO BANDAGE POCKET AND LAY FLAT IN MICROWAVE. HEAT AT FULL POWER. (SEE SCHEDULE FOR HEATING REQUIREMENTS.) WATTAGE 800 - 40 SECONDS, 1000 - 35 SECONDS. REMOVE FROM MICROWAVE AND KNEAD FOR ONE MINUTE TO DISTRIBUTE HEAT EVENLY (TEMPERATURE WILL CONTINUE TO RISE SLIGHTLY). CHECK FOR DESIRED TEMPERATURE BY HOLDING BANDAGE AGAINST FOREARM. IF TOO HOT, ALLOW TO COOL BEFORE APPLYING. APPLY TO DESIRED AREA.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | A.C.E. I.C.E. /HEAT HOT & COLD COMPRESS | 890.5700 COLD PACK, IME | IME | 3M CONSUMER HEALTH CARE | 207518 | 08147 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 14 YR | Other |