FDA Adverse Event Malfunction Summary report: N

ELECSYS HCG STAT

MDR report key: 19560054 · Received June 18, 2024

Report

Report Number
1823260-2024-01809
Event Type
Malfunction
Date Received
June 18, 2024
Date of Event
May 28, 2024
Report Date
June 26, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
DHA
UDI-DI
07613336169223
PMA / PMN Number
K203227
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE SERIAL NUMBER OF THE UNKNOWN COBAS 8000 UNIT WAS REQUESTED, BUT NOT PROVIDED. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

THE COMPLAINED SAMPLE WAS MEASURED ON TWO COBAS E 801 ANALYTICAL UNIT ANALYZERS. THE INITIAL VALUE OF > 10000 MIU/ML WAS MEASURED WITH E801 ANALYZER SERIAL NUMBER (B)(6). THE REPEAT VALUE OF 2235 MIU/ML WAS MEASURED WITH E801 ANALYZER SERIAL NUMBER (B)(6). THE SECOND REPEAT VALUE THAT AGREED WITH THE 2235 MIU/ML VALUE WAS RUN ON AN UNKNOWN ANALYZER. THE CUSTOMER IS NOT EXPERIENCING ANY FURTHER ISSUES AND SUSPECTED IT WAS CAUSED BY A USER HANDLING ISSUE. THE CUSTOMER DECLINED TO PROVIDE FURTHER INFORMATION. THE INVESTIGATION COULD NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Description of Event or Problem · 0

THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR ONE PATIENT SAMPLE TESTED WITH ELECSYS HCG STAT ON AN UNKNOWN COBAS 8000 ANALYZER UNIT. THE SAMPLE INITIALLY RESULTED IN AN HCG VALUE OF > 10000 MIU/ML WITH A DATA FLAG. THE SAMPLE WAS REPEATED ON A SECOND ANALYZER, RESULTING IN A VALUE OF 2235 MIU/ML. THE CUSTOMER INCORRECTLY MODIFIED THE VALUE TO 223500 MIU/ML IN THE LABORATORY INFORMATION SYSTEM. THE SAMPLE WAS REPEATED AGAIN AND THE VALUE OBTAINED AGREED WITH THE 2235 MIU/ML VALUE. NO SPECIFIC RESULTS WERE PROVIDED. THE 2235 MIU/ML VALUE WAS DEEMED CORRECT BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1651050 ELECSYS HCG STAT HUMAN CHORIONIC GONADOTROPIN TEST DHA ROCHE DIAGNOSTICS 07613336169223

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown