FDA Adverse Event Malfunction Summary report: N

CADD-SOLIS AMBULATORY INFUSION PUMP

MDR report key: 19559758 · Received June 18, 2024

Report

Report Number
3012307300-2024-05139
Event Type
Malfunction
Date Received
June 18, 2024
Date of Event
May 3, 2024
Report Date
June 18, 2024
Manufacturer
SMITHS MEDICAL ASD, INC
Product Code
MEA
PMA / PMN Number
UNKNOWN
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

ONE DEVICE WAS RECEIVED. A VISUAL INSPECTION NOTED THAT THE TAMPER SEAL WAS MISSING, BUT THE DEVICE WAS IN GOOD CONDITION, NO PHYSICAL DAMAGE WAS FOUND ON THE PUMP. FUNCTIONAL TESTING WAS CONDUCTED. THE LAST ERROR CODE (LEC) 46442 WAS DISPLAYED IN THE DEVICE INFORMATION AND THEREFORE THE CUSTOMERS PROBLEM WAS REPLICATED DURING FUNCTIONAL TESTING. NO ROOT CAUSE COULD BE ESTABLISHED. SERVICE HISTORY REVIEW IDENTIFIED THIS DEVICE HAS NOT BEEN IN BEFORE FOR REPAIR RELATED TO THE CUSTOMER STATED PROBLEM. AS A RESULT, LEC 46442 WILL BE DELETED, AND A LONG-TERM TEST EXECUTED.

Additional Manufacturer Narrative · 0

ONE DEVICE WAS RECEIVED. A VISUAL INSPECTION NOTED THAT THE TAMPER SEAL WAS MISSING, BUT THE DEVICE WAS IN GOOD CONDITION, NO PHYSICAL DAMAGE WAS FOUND ON THE PUMP. FUNCTIONAL TESTING WAS CONDUCTED. THE LAST ERROR CODE (LEC) 46442 WAS DISPLAYED IN THE DEVICE INFORMATION AND THEREFORE THE CUSTOMERS PROBLEM WAS REPLICATED DURING FUNCTIONAL TESTING. NO ROOT CAUSE COULD BE ESTABLISHED. SERVICE HISTORY REVIEW IDENTIFIED THIS DEVICE HAS NOT BEEN IN BEFORE FOR REPAIR RELATED TO THE CUSTOMER STATED PROBLEM. AS A RESULT, LEC 46442 WILL BE DELETED, AND A LONG-TERM TEST EXECUTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE DEVICE EXHIBITED AN "ERROR CODE 46442". THERE WAS UNKNOWN PATIENT INVOLVEMENT.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE DEVICE EXHIBITED AN "ERROR CODE 46442". THERE WAS UNKNOWN PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1072157 CADD-SOLIS AMBULATORY INFUSION PUMP PUMP, INFUSION, PCA MEA SMITHS MEDICAL ASD, INC 2110

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown