FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501 MODULE

MDR report key: 19536856 · Received June 14, 2024

Report

Report Number
1823260-2024-01760
Event Type
Malfunction
Date Received
June 14, 2024
Date of Event
May 28, 2024
Report Date
June 13, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630924707
PMA / PMN Number
K060373
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER AND THE EXPIRATION DATE WERE REQUESTED BUT NOT PROVIDED. THE FIELD SERVICE ENGINEER (FSE) INSPECTED THE MODULE AND FOUND THE GEAR PUMP HEAD (GPH) PRESSURE LOW AND THE REAGENT PROBE CONTAMINATED. HE THEN REPLACED THE GPH AND THE REAGENT PROBE. HE PERFORMED A REPEATABILITY REST AND TEST RUNS WHICH INDICATED THE MODULE WAS PERFORMING WITHIN SPECIFICATIONS. THE INVESTIGATION EXCLUDED REAGENT ISSUES AS NO FURTHER CASES WERE REPORTED AND A CORRECT RERUN WAS PERFORMED USING THE SAME REAGENT. THE INVESTIGATION DETERMINED THE SERVICE ACTIONS RESOLVED THE ISSUE.

Description of Event or Problem · 0

THE INITIAL REPORTER RECEIVED A QUESTIONABLE CREATININE RESULT FROM ONE PATIENT SAMPLE TESTED ON THE COBAS 6000 C501 MODULE. THE INITIAL RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. THE DOCTOR COMPLAINED THAT THE RESULT DID NOT MATCH THE PATIENT'S HISTORY PROMPTING THE RERUN OF THE PATIENT SAMPLE. ON (B)(6) 2024: THE INITIAL RESULT OF THE INITIAL SAMPLE WAS 2.72 MG/DL. ON (B)(6) 2024: THE REPEAT RESULT OF THE INITIAL SAMPLE WAS 1.09 MG/DL. THE RESULT OF A NEW PATIENT SAMPLE WAS 1.03 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
183843 COBAS 6000 C501 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 04015630924707

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown