UNICEL® DXC 800 SYNCHRON ® CHEMISTRY ANALYZER
Report
- Report Number
- 2050012-2011-00080
- Date Received
- January 7, 2011
- Date of Event
- September 17, 2010
- Report Date
- September 21, 2010
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER
Narratives
THE CUSTOMER RECOMMENCED THE USE OF THE MODULAR ASSAY AFTER HAVING THE MODULE DISABLED IN (B)(4) 2010. THE CUSTOMER DID NOT NOTIFY HOTLINE OR FIELD SERVICE TO HAVE THE MODULE VERIFIED FOR USE AGAIN. A BCI FIELD SERVICE ENGINEER (FSE) REPLACED THE UNCLEAN REAGENT SYRINGE WHICH HAD CAUSED THE RELEASE OF BUBBLES INTO THE CUP ASSEMBLY. THE PRECISION RUNS AND QC PERFORMED WITHIN ESTABLISHED SPECIFICATIONS THE ROOT CAUSE FOR THIS EVENT IS THE UNCLEAN REAGENT SYRINGE. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS WITHIN THE DATE RANGE (B)(4) 2010, FOR ADDITIONAL REPORTABLE EVENTS/OCCURRENCES. THIS REPORTABLE EVENT IS RELATED TO PREVIOUSLY SUBMITTED MDR 2050012-2010-01011.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO A DISCREPANT DUPLICATE GLUCOSE MODULAR (GLUCM) RESULTS FOR THREE PATIENT SAMPLES GENERATED BY UNICEL DXC 800 SYNCHRON CLINICAL SYSTEM. THE CUSTOMER RUNS PATIENT SAMPLES IN DUPLICATE AND NOTICED THE ORIGINAL SAMPLE DID NOT MATCH THE DUPLICATE. THE ORIGINAL SAMPLE WAS REPEATED ON AN ALTERNATE UNIT WHICH CONFIRMED THE ORIGINAL RUN'S RESULT. PATIENTS 2 AND 3 RESULTS ARE PROVIDED. PATIENT ONE'S RESULTS WERE CAPTURED IN MDR 2050012-2010-01011. THE ERRONEOUS RESULT WAS NOT REPORTED OUT OF THE LABORATORY. PATIENT TREATMENT WAS NOT IMPACTED BY THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXC 800 SYNCHRON ® CHEMISTRY ANALYZER | CLINICAL CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | DXC 800 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |