COBAS 8000 COBAS ISE MODULE (DOUBLE)
Report
- Report Number
- 1823260-2024-01759
- Event Type
- Malfunction
- Date Received
- June 13, 2024
- Date of Event
- May 10, 2024
- Report Date
- July 11, 2024
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- JJE
- PMA / PMN Number
- K100853
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE FIELD SERVICE ENGINEER WAS NOT ABLE TO DETERMINE A CAUSE. HE CLEANED AND CHECKED THE ELECTRODE BLOCK AND PROBE/NOZZLE ALIGNMENTS, CHECKED FOR PROPER REAGENT DISPENSE AND VACUUM EVACUATION OF THE DILUTION VESSEL, AND CHECKED THE SYRINGES AND TUBING. HE CLEANED/FLUSHED THE SIPPER FLOW PATH, REPLACED THE ISE BASE SOLENOID VALVES, AND REPLACED THE VACUUM SOLENOID VALVE. HE REPLACED THE SIPPER AND VACUUM NOZZLES AND TUBING, REPLACED THE VACUUM NOZZLE LINEAR SOLENOID, AND REPLACED AND ADJUSTED THE DILUTION NOZZLE. HE PERFORMED ISE REAGENT PRIMES, ISE CHECKS, AND ISE PRECISION CHECKS WHICH WERE SUCCESSFUL. THE CUSTOMER RAN ISE CALIBRATION AND QC AND ALL RECOVERED WITHIN THE GUIDELINES. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE SPECIFIC CAUSE OF THE EVENT COULD NOT BE DETERMINED.
THE ELECTRODE LOT NUMBER WAS U5535 WITH AN EXPIRATION DATE OF 19-JAN-2025. THE INVESTIGATION IS ONGOING.
THERE WAS AN ALLEGATION OF QUESTIONABLE ISE SODIUM RESULTS FROM THE COBAS 8000 COBAS ISE MODULE. THE SAMPLES WERE REPEATED ON VARIOUS ISE MODULES. THE CUSTOMER COULD NOT PROVIDE SPECIFIC ANALYZERS. "SAMPLE 3" INITIAL RESULT WAS 131 MMOL/L AND THE REPEAT RESULT WAS 138 MMOL/L. ON (B)(6) 2024, SAMPLE (B)(6) INITIAL RESULT WAS 125 AND THE REPEAT RESULTS WERE 131, 131, 131, AND 125 MMOL/L. SAMPLE (B)(6) INITIAL RESULT WAS 125 MMOL/L AND THE REPEAT RESULTS WERE 134 AND 133 MMOL/L. SAMPLE (B)(6) INITIAL RESULT WAS 124 MMOL/L AND THE REPEAT RESULTS WERE 130, 130, 130, AND 126 MMOL/L. THE REPEAT RESULTS WERE BELIEVED CORRECT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1184403 | COBAS 8000 COBAS ISE MODULE (DOUBLE) | CLINICAL CHEMISTRY ANALYZER | JJE | ROCHE DIAGNOSTICS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |