FDA Adverse Event Malfunction Summary report: N

BD SYNAPSYS¿

MDR report key: 19524629 · Received June 12, 2024

Report

Report Number
1119779-2024-00500
Event Type
Malfunction
Date Received
June 12, 2024
Date of Event
April 29, 2024
Report Date
May 20, 2024
Manufacturer
BECTON DICKINSON & CO. (SPARKS)
Product Code
JQP
UDI-DI
00382904441500
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H6. INVESTIGATION SUMMARY: THIS STATEMENT IS TO SUMMARIZE THE INVESTIGATION OF A COMPLAINT INVOLVING SYNAPSYS. IT WAS REPORTED THAT SYNAPSYS REPORT DOES NOT MATCH THE INSTRUMENT FXS BOTTLE STATUS. THE CUSTOMER REPORTS THAT THERE WERE FALSE POSITIVES, BUT SYNAPSYS REFLECTS THAT THE BOTTLES WERE NEGATIVE. NO OTHER ISSUES WERE REPORTED. BD INVESTIGATED THE ISSUE. THE INVESTIGATION DETERMINED THAT THE SYNAPSYS WORKS AS DESIGNED. THE ISSUE IS DUE TO THE LIS. THIS IS AN UNCONFIRMED FAILURE OF A BD PRODUCT. REVIEW FOUND COMPLAINTS ANALYZED UNDER 'APPLICATIONS' AND 'INTERFACING' CODES WERE ABOVE STATISTICAL CONTROL FOR THE MONTH OF MAY. A CAPA WILL ADDRESS THIS ISSUE TO IMPROVE THE AFFECTED PRODUCT AND/OR PROCESSES. DEVICE HISTORY RECORD REVIEW WAS NOT APPLICABLE AS THIS IS A STANDALONE SOFTWARE PRODUCT AND THE OPERATION/FUNCTIONALITY OF THIS TYPE OF PRODUCT IS CONFIRMED AT THE TIME OF INSTALLATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHILE USING BD SYNAPSYS¿ THE REPORT PRESENTED INCORRECT RESULTS. NO PATIENT IMPACT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
161583 BD SYNAPSYS¿ NA JQP BECTON DICKINSON & CO. (SPARKS) 00382904441500

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown