FDA Adverse Event Malfunction Summary report: N

SYNCHRON LX 20 CLINICAL SYSTEMS

MDR report key: 1951773 · Received January 6, 2011

Report

Report Number
2050012-2011-00044
Event Type
Malfunction
Date Received
January 6, 2011
Date of Event
December 13, 2010
Report Date
December 13, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JGS
PMA / PMN Number
K965240
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC PRIOR TO THE EVENT WAS WITHIN LAB-ESTABLISHED RANGES. QC WAS NOT RUN POST THE EVENT (PRIOR TO RECALIBRATION). A BCI FIELD SERVICE ENGINEER (FSE) EVALUATED THE INSTRUMENT WHICH PASSED PERFORMANCE SPECIFICATION. ON (B)(4) 2010 MAINTENANCE WAS PERFORMED ON THE INSTRUMENT. FSE NOTED CHANGE IN CALIBRATION RECOVERY IMMEDIATELY AFTER THE MAINTENANCE AND ATTRIBUTED THE CHANGE TO THE CALIBRATION. FSE MONITORED THE ACCOUNT AND DID NOT NOTE RECOVERY SHIFT POST NEWLY PERFORMED MAINTENANCE. ON (B)(4) 2010 MAINTENANCE WAS PERFORMED ON ANOTHER UNIT, WHICH ALSO EXHIBITED SIMILAR ISSUE. MED-WATCH # 2050012-2011-00043 IS ASSOCIATED WITH THE OTHER UNIT. ROOT CAUSE FOR THIS EVENT IS MAINTENANCE RELATED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUS LOW SODIUM (NA) RESULTS GENERATED BY THE SYNCHRON LX 20 CLINICAL SYSTEM SEVERAL HOURS AFTER PERFORMING MAINTENANCE. THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY AND QUESTIONED BY THE PHYSICIAN A TOTAL OF 159 SAMPLES WERE RERUN ON EITHER THE SAME UNIT OR AN ALTERNATE UNIT AND HIGHER RESULTS WERE OBTAINED. AMENDED REPORTS WERE INITIATED. DATA ARE NOT AVAILABLE AND THE CUSTOMER STATED THAT THE ORIGINAL NA RESULTS RECOVERY DROPPED 6-10 MMOL/L. PATIENT TREATMENT WAS NOT IMPACTED BY THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON LX 20 CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER JGS BECKMAN COULTER INC. LX 20 N/A

Patients

Seq Age Sex Outcome Treatment
1