FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1950132 · Received December 7, 2010

Report

Report Number
1644487-2010-02743
Event Type
Malfunction
Date Received
December 7, 2010
Date of Event
November 9, 2010
Report Date
November 9, 2010
Manufacturer
CYBERONICS, INC.
Product Code
MUZ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT A PHYSICIAN'S DELL X50 HANDHELD DEVICE WOULD NOT TURN ON. THE HANDHELD WAS PLUGGED IN OVER THE WEEKEND; HOWEVER, THE POWER LIGHT ON THE HANDHELD NEVER TURNED GREEN AND ATTEMPTS TO TURN ON THE HANDHELD WHILE PLUGGED IN WHERE UNSUCCESSFUL. THE PHYSICIAN STATED, HE KEEPS THE HANDHELD IN HIS OFFICE AT ALL TIMES. THE CONNECTIONS ALL APPEARED TO BE SECURE AND THE HANDHELD HAS NOT BEEN DROPPED. A REPLACEMENT HANDHELD WAS SENT TO THE PHYSICIAN AND GOOD FAITH ATTEMPTS TO OBTAIN THE DELL X50 IN QUESTION HAVE BEEN UNSUCCESSFUL TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE MUZ CYBERONICS, INC. 678296

Patients

Seq Age Sex Outcome Treatment
1