THORATEC® HEARTMATE®, SYSTEM MONITOR
Report
- Report Number
- 2916596-2024-03664
- Event Type
- Malfunction
- Date Received
- June 6, 2024
- Date of Event
- December 13, 2019
- Report Date
- June 6, 2024
- Manufacturer
- THORATEC CORPORATION
- Product Code
- DSQ
- UDI-DI
- 00813024010852
- PMA / PMN Number
- P160054
- Removal / Correction Number
- FA-Q224-HF-1
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
THERE WAS NO PATIENT INVOLVED IN THIS EVENT. THE PMA# PROVIDED IS ASSOCIATED WITH MOST RECENT APPROVAL. MANUFACTURER'S INVESTIGATION CONCLUSION: THE REPORTED EVENT, OF THE TOUCHSCREEN NOT RESPONDING TO TOUCH, WAS NOT CONFIRMED WHEN THE SYSTEM MONITOR WAS EVALUATED BY TECHNICAL SERVICE. THE UNIT OPERATED PROPERLY WHEN TOUCH COMMANDS WERE PERFORMED. HOWEVER, A DAMAGED CARD READER WAS FOUND. THE CARD READER HAD A BENT PIN THAT PREVENTED DATA CARDS FROM BEING PROPERLY INSERTED. THE DATA CARD READER IS PART OF THE MAIN PRINTED CIRCUIT BOARD (PCB) ASSEMBLY; THE MAIN PCB ASSEMBLY WAS REPLACED. THE REPAIRED UNIT WAS TESTED AND RETURNED TO THE CUSTOMER. A CORRECTIVE AND PREVENTATIVE ACTION (CAPA) WAS OPENED TO FURTHER INVESTIGATE ISSUES RELATED TO THE SYSTEM MONITOR ATYPICAL SCREEN BEHAVIOR. THE DEVICE IS INCLUDED IN THE SYSTEM MONITOR ATYPICAL SCREEN BEHAVIOR ADVISORY ISSUED BY ABBOTT ON 08 MAY 2024. THE REPORTED EVENT AND SUBSEQUENT INVESTIGATION DO NOT INDICATE AN ISSUE WITH THE MANUFACTURE OF THE PRODUCT. THE SYSTEM MONITOR (PART NUMBER 101214) WAS BUILT IN DEC2005. THE PACKAGED SYSTEM MONITOR (PART NUMBER 1286A) WAS PLACED INTO INVENTORY ON 19DEC2005. THE UNIT WAS SHIPPED TO THE CUSTOMER ON 21FEB2006. THE UNIT WAS LAST SERVICED ON 22FEB2017 ¿ SOFTWARE VERSION 7.32 UPGRADE. THE MAIN PCB ASSEMBLY (PCBA) (PART NUMBER 100981 REV A / SERIAL NUMBER: (B)(6) WAS INSTALLED WHEN THE UNIT WAS BUILT (DEC2005). NO FURTHER INFORMATION WAS PROVIDED. THE MANUFACTURER IS CLOSING THE FILE ON THIS EVENT.
IT WAS REPORTED THAT THE SYSTEM MONITOR'S TOUCH SCREEN DID NOT WORK AND MAY HAVE NEEDED RECALIBRATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1129081 | THORATEC® HEARTMATE®, SYSTEM MONITOR | Ventricular (assist) bypass | DSQ | THORATEC CORPORATION | 1286A-US | 44038 | 00813024010852 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |