FDA Adverse Event Injury Summary report: N

MX40 1.4 GHZ SMART HOPPING

MDR report key: 19477279 · Received June 6, 2024

Report

Report Number
1218950-2024-00416
Event Type
Injury
Date Received
June 6, 2024
Date of Event
May 7, 2024
Report Date
July 17, 2024
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
UDI-DI
00884838082236
PMA / PMN Number
K113125
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFORMATION CONCERNING THIS EVENT AND THE COMPLAINT IS STILL UNDER INVESTIGATION. A FINAL REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.

Additional Manufacturer Narrative · 0

A PHILIPS FIELD SERVICE ENGINEER (FSE) WENT ONSITE TO EVALUATE THE DEVICE IN QUESTION. THE FSE INDICATED DURING AN EVALUATION OF THE SYSTEM THAT THE PATIENT BEING MONITORED WAS NOT BEING DISPLAYED ON THE CENTRAL STATION DUE TO A LACK OF A NETWORK ACCESS POINT. THE FSE INSTALLED THE WIRELESS ACCESS POINT THAT WAS IN THE HOSPITAL CLOSET. THE FSE CONFIRMED THE ACCESS POINT IN THAT AREA INCREASED COVERAGE GREATLY AFTER INSTALL. THE PHILIPS FIELD SERVICE ENGINEER (FSE) CONFIRMED THE CUSTOMERS DEVICE ISSUE AND RESOLVED THE SYSTEM ISSUE BY INSTALLING THE HOSPITAL WIRELESS ACCESS POINT.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT A PATIENT CODED ON THE SYSTEM. THE DEVICE WAS IN USE ON PATIENT AT TIME OF EVENT, THERE WAS AN ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1862985 MX40 1.4 GHZ SMART HOPPING MX40 1.4 GHZ SMART HOPPING MHX PHILIPS MEDICAL SYSTEMS 865350 00884838082236

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Life Threatening