MX40 1.4 GHZ SMART HOPPING
Report
- Report Number
- 1218950-2024-00416
- Event Type
- Injury
- Date Received
- June 6, 2024
- Date of Event
- May 7, 2024
- Report Date
- July 17, 2024
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MHX
- UDI-DI
- 00884838082236
- PMA / PMN Number
- K113125
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI, US
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFORMATION CONCERNING THIS EVENT AND THE COMPLAINT IS STILL UNDER INVESTIGATION. A FINAL REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.
A PHILIPS FIELD SERVICE ENGINEER (FSE) WENT ONSITE TO EVALUATE THE DEVICE IN QUESTION. THE FSE INDICATED DURING AN EVALUATION OF THE SYSTEM THAT THE PATIENT BEING MONITORED WAS NOT BEING DISPLAYED ON THE CENTRAL STATION DUE TO A LACK OF A NETWORK ACCESS POINT. THE FSE INSTALLED THE WIRELESS ACCESS POINT THAT WAS IN THE HOSPITAL CLOSET. THE FSE CONFIRMED THE ACCESS POINT IN THAT AREA INCREASED COVERAGE GREATLY AFTER INSTALL. THE PHILIPS FIELD SERVICE ENGINEER (FSE) CONFIRMED THE CUSTOMERS DEVICE ISSUE AND RESOLVED THE SYSTEM ISSUE BY INSTALLING THE HOSPITAL WIRELESS ACCESS POINT.
THE CUSTOMER REPORTED THAT A PATIENT CODED ON THE SYSTEM. THE DEVICE WAS IN USE ON PATIENT AT TIME OF EVENT, THERE WAS AN ADVERSE EVENT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1862985 | MX40 1.4 GHZ SMART HOPPING | MX40 1.4 GHZ SMART HOPPING | MHX | PHILIPS MEDICAL SYSTEMS | 865350 | 00884838082236 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | Life Threatening |