FDA Adverse Event Injury Summary report: N

ULAB SYSTEMS DENTAL ALIGNER

MDR report key: 19463350 · Received June 4, 2024

Report

Report Number
3017155477-2024-00012
Event Type
Injury
Date Received
June 4, 2024
Date of Event
May 30, 2024
Report Date
June 4, 2024
Manufacturer
ULAB SYSTEMS
Product Code
NXC
PMA / PMN Number
K192596
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NH, US
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

WHO: THE DOCTOR CONTACTED ULAB REGARDING THE POSSIBLE ALLERGIC REACTION. WHAT: (B)(6) AT THE OFFICE CALLED TO SAY THAT THE PATIENT SEEMED TO HAVE AN ALLERGIC REACTION. WHEN: (B)(6) 2024 WHERE: RETAINERS WERE IN THE PATIENT'S POSSESSION AT THE TIME OF THE POSSIBLE ALLERGIC REACTION. PER DOCTOR, THE PATIENT HAD NO KNOWN ALLERGIES, BUT EXPERIENCED A SWOLLEN TONGUE AND LIPS. ASKED IF THE PATIENT HAD DONE ALIGNER TREATMENT THROUGH ANOTHER COMPANY AND (B)(6) STATED THAT THE PATIENT HAS A BONDED WIRE ON THEIR LOWER ARCH. WHY: NO RMA NO MANUFACTURING DEFECTS. INSPECTED AT QA03 BY #97 ON (B)(6) 2024. PER DISCUSSION IN THE COMPLAINT MEETING ON (B)(6) 2024, THE CAUSE OF THE PATIENT'S REACTION REMAINS UNDETERMINED. IT IS NOT KNOWN IF THE ALIGNER MATERIAL OR OTHER MATERIALS USED DURING THE TREATMENT (ADHESIVES/ATTACHMENT BONDING/LATEX) OR IF MATERIALS USED BY THE OTHER COMPANY WHEN PLACING THE BONDED WIRE CAUSED THE PATIENT'S ALLERGIC REACTION. AS WE DON'T HAVE ANY INFORMATION OTHER THAN NO KNOWN ALLERGIES, THIS REACTION MAY BE DUE TO OTHER EXTERNAL FACTORS/COMMON ALLERGENS THAT WERE INTRODUCED COINCIDENTALLY AT SAME TIME AS THE PLACEMENT OF THE ALIGNERS, SUCH AS POLLENS, DUSTMITES, PET ALLERGENS, BIOLOGIC PRODUCTS, INSECT VENOMS. CONCLUSION: THE CAUSE OF THE POSSIBLE ALLERGIC REACTION IS UNDETERMINED. THE DOCTOR PROVIDED THE SYMPTOMS THE PATIENT DISPLAYED AND THAT THE PATIENT HAD NO KNOWN ALLERGIES. THE PRODUCT WAS NOT RETURNED. ULAB SYSTEMS REPORTED THIS MINOR ALLERGIC REACTION AS AN EMDR THROUGH OUR WEBTRADER PRODUCTION ACCOUNT, ON (B)(6) 2024.

Description of Event or Problem · 0

WHO: THE DOCTOR CONTACTED ULAB REGARDING THE POSSIBLE ALLERGIC REACTION. WHAT: (B)(6) AT THE OFFICE CALLED TO SAY THAT THE PATIENT SEEMED TO HAVE AN ALLERGIC REACTION. WHEN: (B)(6) 2024 WHERE: RETAINERS WERE IN THE PATIENT'S POSSESSION AT THE TIME OF THE POSSIBLE ALLERGIC REACTION. PER DOCTOR, THE PATIENT HAD NO KNOWN ALLERGIES, BUT EXPERIENCED A SWOLLEN TONGUE AND LIPS. ASKED IF THE PATIENT HAD DONE ALIGNER TREATMENT THROUGH ANOTHER COMPANY AND (B)(6) STATED THAT THE PATIENT HAS A BONDED WIRE ON THEIR LOWER ARCH. WHY: NO RMA NO MANUFACTURING DEFECTS. INSPECTED AT QA03 BY #97 ON (B)(6) 2024. PER DISCUSSION IN THE COMPLAINT MEETING ON (B)(6) 2024, THE CAUSE OF THE PATIENT'S REACTION REMAINS UNDETERMINED. IT IS NOT KNOWN IF THE ALIGNER MATERIAL OR OTHER MATERIALS USED DURING THE TREATMENT (ADHESIVES/ATTACHMENT BONDING/LATEX) OR IF MATERIALS USED BY THE OTHER COMPANY WHEN PLACING THE BONDED WIRE CAUSED THE PATIENT'S ALLERGIC REACTION. AS WE DON'T HAVE ANY INFORMATION OTHER THAN NO KNOWN ALLERGIES, THIS REACTION MAY BE DUE TO OTHER EXTERNAL FACTORS/COMMON ALLERGENS THAT WERE INTRODUCED COINCIDENTALLY AT SAME TIME AS THE PLACEMENT OF THE ALIGNERS, SUCH AS POLLENS, DUSTMITES, PET ALLERGENS, BIOLOGIC PRODUCTS, INSECT VENOMS. CONCLUSION: THE CAUSE OF THE POSSIBLE ALLERGIC REACTION IS UNDETERMINED. THE DOCTOR PROVIDED THE SYMPTOMS THE PATIENT DISPLAYED AND THAT THE PATIENT HAD NO KNOWN ALLERGIES. THE PRODUCT WAS NOT RETURNED. ULAB SYSTEMS REPORTED THIS MINOR ALLERGIC REACTION AS AN EMDR THROUGH OUR WEBTRADER PRODUCTION ACCOUNT, ON (B)(6) 2024.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
173939 ULAB SYSTEMS DENTAL ALIGNER FG0094, ULAB SYSTEMS ALIGNER KIT NXC ULAB SYSTEMS FG0094

Patients

Seq Age Sex Outcome Treatment
1 NA Female Other FG0094, ULAB SYSTEMS USMILE ALIGNER KIT