FDA Adverse Event Malfunction Summary report: N

CALCIUM GEN. 2

MDR report key: 19453850 · Received June 3, 2024

Report

Report Number
1823260-2024-01652
Event Type
Malfunction
Date Received
June 3, 2024
Date of Event
May 14, 2024
Report Date
June 24, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CHW
UDI-DI
04015630924936
PMA / PMN Number
K113521
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CALIBRATION FIRST PERFORMED ON (B)(6) 2024 FAILED. A REPEATED CALIBRATION WAS PERFORMED AND PASSED. QUALITY CONTROLS WERE ACCEPTABLE. THERE WAS NO INDICATION OF A REAGENT PERFORMANCE ISSUE. THE FIELD SERVICE ENGINEER COULD NOT DETERMINE A CAUSE. THE GEAR PUMP PRESSURE, CELL RINSE VOLUME, PROBE RINSE VOLUME, RINSE TUBING, AND PROBE ALIGNMENTS WERE CHECKED. PRECISION STUDIES WERE PERFORMED. THE INVESTIGATION COULD NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Additional Manufacturer Narrative · 0

THE SERIAL NUMBER OF THE C 702 ANALYZER IS (B)(6). THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR ONE PATIENT SAMPLE TESTED WITH CALCIUM GEN. 2 ON A COBAS 8000 C702 MODULE. NO QUESTIONABLE RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY.THE SAMPLE INITIALLY RESULTED IN A CALCIUM VALUE OF 6.8 MG/DL. SINCE THE VALUE WAS CRITICAL, THE SAMPLE WAS REPEATED.THE REPEAT CALCIUM RESULT WAS 9.3 MG/DL AND THIS VALUE WAS DEEMED CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2106595 CALCIUM GEN. 2 TITRIMETRIC WITH EDTA AND INDICATOR, CALCIUM CHW ROCHE DIAGNOSTICS ASKU 04015630924936

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown