COULTER® LH 500 HEMATOLOGY ANALYZER
Report
- Report Number
- 1061932-2010-00319
- Event Type
- Malfunction
- Date Received
- January 3, 2011
- Date of Event
- September 19, 2010
- Report Date
- September 19, 2010
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- GKZ
- PMA / PMN Number
- K032000
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NE, US
- Reporter Occupation
- OTHER
Narratives
THE SAMPLES WERE COLLECTED IN 4 ML EDTA TUBES. THE SAMPLES WERE STORED AT ROOM TEMPERATURE AND PROCESSED WITHIN AN HOUR OF COLLECTION. CONTROLS WERE RUN BEFORE AND AFTER THE EVENT AND RECOVERED WITHIN ASSAY LIMITS. THE CUSTOMER BLEACHED THE FLOWCELL, BUT IT DID NOT RESOLVE THE BASOPHILIA. A BCI FIELD SERVICE ENGINEER (FSE) VISITED THE SITE ON (B)(4) 2010. THE FSE REPLACED THE CAM PLATE FOR THE ROCKER BED. THE FSE CLEANED OUTSIDE OF FLOW CELL AND SCATTER SENSOR. THE FSE VERIFIED THE SYSTEM OPERATION. A DEFINITIVE ROOT CAUSE FOR THE EVENT HAS NOT BEEN DETERMINED.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUSLY HIGH BASOPHIL RESULTS GENERATED BY COULTER LH500 HEMATOLOGY ANALYZER. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE MANUAL SMEAR RESULTS SHOWED NO ABNORMALITIES. THERE WAS NO DEATH, INJURY, OR EFFECT TO PATIENT TREATMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | COULTER® LH 500 HEMATOLOGY ANALYZER | HEMATOLOGY ANALYZER | GKZ | BECKMAN COULTER, INC. | LH500 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |