FDA Adverse Event Malfunction Summary report: N

COULTER® LH 500 HEMATOLOGY ANALYZER

MDR report key: 1945122 · Received January 3, 2011

Report

Report Number
1061932-2010-00319
Event Type
Malfunction
Date Received
January 3, 2011
Date of Event
September 19, 2010
Report Date
September 19, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K032000
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NE, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE COLLECTED IN 4 ML EDTA TUBES. THE SAMPLES WERE STORED AT ROOM TEMPERATURE AND PROCESSED WITHIN AN HOUR OF COLLECTION. CONTROLS WERE RUN BEFORE AND AFTER THE EVENT AND RECOVERED WITHIN ASSAY LIMITS. THE CUSTOMER BLEACHED THE FLOWCELL, BUT IT DID NOT RESOLVE THE BASOPHILIA. A BCI FIELD SERVICE ENGINEER (FSE) VISITED THE SITE ON (B)(4) 2010. THE FSE REPLACED THE CAM PLATE FOR THE ROCKER BED. THE FSE CLEANED OUTSIDE OF FLOW CELL AND SCATTER SENSOR. THE FSE VERIFIED THE SYSTEM OPERATION. A DEFINITIVE ROOT CAUSE FOR THE EVENT HAS NOT BEEN DETERMINED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUSLY HIGH BASOPHIL RESULTS GENERATED BY COULTER LH500 HEMATOLOGY ANALYZER. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE MANUAL SMEAR RESULTS SHOWED NO ABNORMALITIES. THERE WAS NO DEATH, INJURY, OR EFFECT TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® LH 500 HEMATOLOGY ANALYZER HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. LH500 NA

Patients

Seq Age Sex Outcome Treatment
1