Description of Event or Problem · 0
(B)(6) HEALTH SYSTEM HAS BEEN NOTIFIED BY PREVENTICE/BOSTON SCIENTIFIC OF AN ISSUE WITH THEIR ALGORITHM THAT IDENTIFIES VENTRICULAR TACHYCARDIA (VT) FOR MCT/CEM STUDIES (BODY GUARDIAN MINI). THE SOFTWARE ISSUE MAY CAUSE VT TO NOT BE IDENTIFIED RESULTING IN THE HEALTH CARE FACILITY NOT RECEIVING A CRITICAL ALERT NOTIFICATION OR REPORT, AND THE VT STRIP/EVENT NOT BEING INCLUDED IN THE END OF SERVICE REPORT SENT TO THE HEALTHCARE FACILITY. SOME VT IS BEING CAUGHT AND SOME IS MISSED; THE AMOUNT OF EACH IS UNKNOWN. THIS IS NOT AN EQUIPMENT ISSUE BUT SOFTWARE ISSUE. BOSTON SCIENTIFIC IDENTIFIED THE PROBLEM 04/04/2024 AND NOTIFIED (B)(6) 04/16/2024. AT THE PRESENT TIME WE ARE UNAWARE OF PATIENT HARM BUT ARE INVESTIGATING. BODYGUARDIAN MINI IS THE DEVICE, BUT THE ISSUE IS WITH THE SOFTWARE. BOSTON SCIENTIFIC THIS IS A SOFTWARE ISSUE. NOT A MONITOR PROBLEM BUT A SOFTWARE PROBLEM. MANUFACTURER REPORTED TO US. BOSTON SCIENTIFIC CARDIAC DIAGNOSTICS 1717 N. SAM HOUSTON PKWY W, HOUSTON, TX 77038.