FDA Adverse Event Malfunction Summary report: N

VITROS 350 CHEMISTRY SYSTEM

MDR report key: 1943932 · Received January 3, 2011

Report

Report Number
1319681-2010-00294
Event Type
Malfunction
Date Received
January 3, 2011
Date of Event
December 6, 2010
Report Date
January 3, 2011
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER RE-USES PATIENT SAMPLE ID NUMBERS. THE CUSTOMER RE-USED A SAMPLE ID THAT HAD PENDING TESTS STORED IN THE ANALYZER. THE DEVICE LABELING, LOCATED IN THE VITROS 250/350 CHEMISTRY SYSTEM OPERATOR'S MANUAL DESCRIBES HOW TO MANAGE SAMPLE ID NUMBERS THAT WERE PREVIOUSLY USED AND NOT PROCESSED TO COMPLETION OR DELETED. IF A SAMPLE IS NOT PROCESSED TO COMPLETION, THE SAMPLE PROGRAMMING AND ASSOCIATED DEMOGRAPHICS DATA ARE RETAINED BY THE ANALYZER IN A 'PENDING' STATE, AS PER THE DESIGN OF THE SOFTWARE. RE-USING THE SAMPLE ID ON A DIFFERENT SAMPLE WITHOUT COMPLETION OF THE ORIGINAL REQUEST OR THE DELETION OF THE PENDING TESTING, WILL CAUSE THE ORIGINAL INFORMATION TO BE CARRIED FORWARD. THE ROOT CAUSE OF THIS EVENT IS USER ERROR.

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT RESULTS FOR A SINGLE PATIENT SAMPLE OBTAINED FROM A VITROS 350 CHEMISTRY SYSTEM WERE ASSOCIATED WITH THE INCORRECT PATIENT. THE MIS-ASSOCIATED RESULTS WERE NOT REPORTED TO THE CLINICIAN. THERE WAS NO ALLEGATION OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS, INC. (B)(4)

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 350 CHEMISTRY SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1