VITROS 350 CHEMISTRY SYSTEM
Report
- Report Number
- 1319681-2010-00294
- Event Type
- Malfunction
- Date Received
- January 3, 2011
- Date of Event
- December 6, 2010
- Report Date
- January 3, 2011
- Manufacturer
- ORTHO-CLINICAL DIAGNOSTICS
- Product Code
- JJE
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- VA, US
- Reporter Occupation
- MEDICAL TECHNOLOGIST
Narratives
THE CUSTOMER RE-USES PATIENT SAMPLE ID NUMBERS. THE CUSTOMER RE-USED A SAMPLE ID THAT HAD PENDING TESTS STORED IN THE ANALYZER. THE DEVICE LABELING, LOCATED IN THE VITROS 250/350 CHEMISTRY SYSTEM OPERATOR'S MANUAL DESCRIBES HOW TO MANAGE SAMPLE ID NUMBERS THAT WERE PREVIOUSLY USED AND NOT PROCESSED TO COMPLETION OR DELETED. IF A SAMPLE IS NOT PROCESSED TO COMPLETION, THE SAMPLE PROGRAMMING AND ASSOCIATED DEMOGRAPHICS DATA ARE RETAINED BY THE ANALYZER IN A 'PENDING' STATE, AS PER THE DESIGN OF THE SOFTWARE. RE-USING THE SAMPLE ID ON A DIFFERENT SAMPLE WITHOUT COMPLETION OF THE ORIGINAL REQUEST OR THE DELETION OF THE PENDING TESTING, WILL CAUSE THE ORIGINAL INFORMATION TO BE CARRIED FORWARD. THE ROOT CAUSE OF THIS EVENT IS USER ERROR.
A CUSTOMER REPORTED THAT RESULTS FOR A SINGLE PATIENT SAMPLE OBTAINED FROM A VITROS 350 CHEMISTRY SYSTEM WERE ASSOCIATED WITH THE INCORRECT PATIENT. THE MIS-ASSOCIATED RESULTS WERE NOT REPORTED TO THE CLINICIAN. THERE WAS NO ALLEGATION OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS, INC. (B)(4)
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | VITROS 350 CHEMISTRY SYSTEM | CHEMISTRY ANALYZER | JJE | ORTHO-CLINICAL DIAGNOSTICS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |