FDA Adverse Event Malfunction Summary report: N

AU481-02E CLINICAL CHEMISTRY ANALYZER

MDR report key: 1943277 · Received December 31, 2010

Report

Report Number
2050012-2010-01792
Event Type
Malfunction
Date Received
December 31, 2010
Date of Event
December 2, 2010
Report Date
December 2, 2010
Manufacturer
BECKMAN COULTER MISHIMA K.K.
Product Code
JJE
PMA / PMN Number
K981743
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

OPERATOR PERFORMED AN EMERGENCY STOP AND SHUTDOWN OF THE PC. FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND DIAGNOSED THE PC AS HAVING A BAD POWER SUPPLY. FSE REPLACED THE COMPUTER BUT THE HARD DRIVE WOULD NOT INITIALIZE. THE FSE THEN SWAPPED THE ORIGINAL HARD DRIVE INTO NEW PC. THE FSE VERIFIED PC BOOT UP AND ANALYZER OPERATION. NO ISSUES HAVE OCCURRED SINCE VALIDATING THE SYSTEM WITH ISE, REAGENT, AND PHOTOCAL CALIBRATION.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) STATING THAT A STRONG PLASTIC AND ELECTRICAL BURNING SMELL WAS COMING FROM THE COMPUTER IN THE (B)(4) CLINICAL CHEMISTRY ANALYZER DURING INSTALL. NO INJURY WAS REPORTED. PATIENT RESULTS WERE NOT AFFECTED IN THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AU481-02E CLINICAL CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER MISHIMA K.K. AU481-02E NA

Patients

Seq Age Sex Outcome Treatment
1