FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY CLINICAL SYSTEM

MDR report key: 1943217 · Received December 30, 2010

Report

Report Number
2122870-2010-00993
Event Type
Malfunction
Date Received
December 30, 2010
Date of Event
December 2, 2010
Report Date
December 2, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
MMI
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLES WERE CENTRIFUGED AT 3000RPM FOR 6 MINUTES. QC IS PERFORMED EVERY 8 HOURS AND WAS WITHIN THE ESTABLISHED RANGES. A BCI FIELD SERVICE ENGINEER (FSE) WAS ON SITE ON (B)(6) 2010. THE INITIAL DIAGNOSTIC SYSTEM CHECK FAILED. THE FSE REPLACED MIXER BELT AND PERFORMED ALIGNMENTS. A REPEAT SYSTEM CHECK MET THE SPECIFICATIONS. A HIGH SENSITIVITY SYSTEM CHECK FAILED. ADJUSTMENTS WERE MADE TO THE WASH ARM ALIGNMENTS AND THE DISPENSE VOLUME WAS CHECKED. A REPEAT HIGH SENSITIVITY SYSTEM CHECK MET THE SPECIFICATIONS. ALTHOUGH HARDWARE ISSUES WERE ADDRESSED, A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) IN REGARDS TO ERRONEOUSLY ELEVATED TROPONIN (ACCUTNI) RESULTS IN THE RISK STRATIFICATION RANGE AND ABOVE THE AMI CUTOFF GENERATED BY ACCESS 2 IMMUNOASSAY SYSTEM FOR ONE PATIENT. THE RESULTS WERE REPORTED OUT OF THE LABORATORY. SUBSEQUENT TESTING PRODUCED RESULTS WITHIN THE NORMAL REFERENCE RANGE. THE PATIENT WAS ADMITTED TO THE HOSPITAL DUE TO THE ERRONEOUSLY ELEVATED ACCUTNI RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY CLINICAL SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER MMI BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 Other