FDA Adverse Event Malfunction Summary report: N

HYFLEX

MDR report key: 19430779 · Received May 30, 2024

Report

Report Number
2416455-2024-00003
Event Type
Malfunction
Date Received
May 30, 2024
Date of Event
April 30, 2024
Report Date
May 28, 2024
Manufacturer
COLTENE WHALEDENT INC.
Product Code
EKS
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Description of Event or Problem · 0

THE CUSTOMER STATES THAT THE HYFLEX CM FILE FRACTURED IN THE PATIENTS TOOTH CLOSE TO THE SHANK, PROBABLY ABOUT 5MM AWAY FROM THE SHANK AT THE TOP OF THE FILE. THE FILE IN QUESTION WAS THE 04/40 SBH8310440. THIS FILE CAME FROM AN ASSORTED PACK SB60018460. THE CUSTOMER STATED THAT DUE TO THE LOCATION OF THE FRACTURE, IT COULD BE A PRODUCT DEFECT. DOCTOR WAS UNABLE TO RETRIEVE THE FILE IN THE TOOTH. THE CUSTOMER STATED THAT THE HYFLEX FILE WAS BEING USED TO SHAPE THE CANAL WHEN IT SEPARATED. THEY STATED THAT THERE WAS NO INJURY, THE DOCTOR PLACED CALCIUM HYDROXIDE IN THE TOOTH, PLACED A TEMPORARY FILLING, AND THEN REFERRED THE PATIENT TO AN ENDODONTIST. THE DOCTOR STATED THAT THE FILE WAS NOT ABLE TO BE RETRIEVED AND THEREFORE DID NOT REQUIRE SURGICAL INTERVENTION TO REMOVE. HOWEVER, THE HYFLEX FILE WAS LEFT IN THE PATIENT'S TOOTH WHICH IS NOT WHAT THE FILE IS INDICATED FOR. THEREFORE, OUT OF AN ABUNDANCE OF CAUTION AND PER 21 CFR 803, THIS EVENT WILL BE REPORTED TO THE FDA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1099349 HYFLEX ROTARY FILE EKS COLTENE WHALEDENT INC. M43532

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown