FDA Adverse Event Malfunction Summary report: N

TANDEM T-SLIM PUMP

MDR report key: 19429516 · Received May 29, 2024

Report

Report Number
MW5155596
Event Type
Malfunction
Date Received
May 29, 2024
Date of Event
May 27, 2024
Report Date
May 27, 2024
Manufacturer
TANDEM DIABETES CARE, INC.
Product Code
QFG
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
MO, US
Reporter Occupation
UNKNOWN
Health Professional
*

Narratives

Description of Event or Problem · 0

TANDEM T-SLIM PUMP CONSTANTLY LOSES CONNECTION TO DEXCOM G7. DEXCOM APP READS THE SENSOR PERFECTLY, BUT THE T-SLIM PUMP LOSE CONNECTION. THIS IS OBVIOUSLY A HARDWARE OR FIRM WARE PROBLEM IN THE PUMP, BUT TANDEM CONTINUES TO DENIES THE PROBLEM. IT IS DANGEROUS, AS THE CONTROL IQ ADMINISTERS TOO MUCH INSULIN WHEN CONNECTION IS LOST.

Description of Event or Problem · 0

ADDITIONAL INFORMATION RECEIVED ON 6/4/2024 FOR MW5155596 TO UPDATE PROCODE TO QFG.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
148820 TANDEM T-SLIM PUMP ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG TANDEM DIABETES CARE, INC.
329815 TANDEM T-SLIM PUMP ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG TANDEM DIABETES CARE, INC.

Patients

Seq Age Sex Outcome Treatment
1 79 YR Male DEXCOM G7.