FDA Adverse Event Malfunction Summary report: N

CENTRELLA PRO+ 36"

MDR report key: 19428683 · Received May 29, 2024

Report

Report Number
MW5155578
Event Type
Malfunction
Date Received
May 29, 2024
Date of Event
May 23, 2024
Report Date
May 24, 2024
Manufacturer
HILL-ROLM INC / HILL-ROM, INC.
Product Code
IOQ
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
NJ, US
Reporter Occupation
RISK MANAGER
Health Professional
Yes

Narratives

Description of Event or Problem · 0

PRO+ BLOWER REMEDIATION PROJECT (REFERENCE NUMBER FA-2022-026) ANNOUNCED IN JUNE 2022 COMPLETED BY HILL-ROM. RELATED TO REDUCTION IN THE PERFORMANCE OF THE MICROCLIMATE MANAGEMENT (MCM) FEATURE OF THE PRO+ MATTRESS. MCM IS USED TO PULL HEAT AND MOISTURE AWAY FROM THE PATIENT. SINCE THEN, HAVE FOUND DISCONNECTED BLOWER AIR HOSE ON 40 OF OVER 400 HILL-ROM CENTRELLA BEDS WITH PRO + MATTRESSES PURCHASED FROM 2021-2023. THE MATTRESS BLOWER HOSES EITHER CAME UNDONE OR WERE NEVER CONNECTED AT THE FACTORY - A MANUFACTURING DEFECT RESULTING IN NO AIRFLOW AND THE MATTRESS LOSES ITS "LOW AIR-LOSS" FEATURE. HILL-ROM HAS NO OFFICIAL FIX OR REDESIGN FOR THIS ISSUE. BIOMEDICAL DEPARTMENT IS SECURING AIR HOSES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
329798 CENTRELLA PRO+ 36" BED, FLOTATION THERAPY, POWERED IOQ HILL-ROLM INC / HILL-ROM, INC. P7923A01

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown