FDA Adverse Event Malfunction Summary report: N

ALLURA XPER FD20

MDR report key: 1942677 · Received December 8, 2010

Report

Report Number
3003768277-2010-00360
Event Type
Malfunction
Date Received
December 8, 2010
Date of Event
August 5, 2010
Report Date
August 5, 2010
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
IZI
PMA / PMN Number
K031333
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONCLUSIONS - THE INVESTIGATION FOUND THAT BASED ON THE INITIAL COMPLAINT TEXT THE USER DID NOT UNDERSTAND THE ERROR MESSAGE DISPLAYED ON THE SCREEN. THEREFORE, IT WAS INITIALLY CONCLUDED A USER ERROR. HOWEVER, IT WAS FOUND ON RETROSPECTIVE REVIEW THAT THERE WAS A HARDWARE DEFECT INDICATING THAT THIS INITIAL ASSESSMENT WAS INCORRECT. IT WAS FOUND THE SYSTEM MALFUNCTIONED DUE TO A CONTACT FAILURE IN THE MAIN CABINET. THIS ERROR RESULTED IN A COMMUNICATION PROBLEM WHERE THE MAIN CABINET FAILED TO TELL THE VELARA GENERATOR TO TURN ON. THE ROOT CAUSE WAS A FAULTY CABLE CONNECTOR. THIS IS THE FIRST OCCURRENCE FOR THIS TYPE OF PROBLEM. THERE IS NO REQUIRED MANDATORY FIELD ACTION.

Description of Event or Problem · 1

THIS X-RAY SYSTEM WAS NOT AVAILABLE FOR USE WITH THE DISPLAYED ERROR, "EXPOSURE NOT POSSIBLE RESELECT APPLICATION." THE USER STATES THE PT AT RISK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ALLURA XPER FD20 IZI (SYSTEM, X-RAY, ANGIOGRAPHIC) IZI PHILIPS MEDICAL SYSTEMS 722006 NA

Patients

Seq Age Sex Outcome Treatment
1