FDA Adverse Event Malfunction Summary report: N

PUMP MMT-522CAL PRDGM INS V2.2 CL EN PR

MDR report key: 1942376 · Received December 23, 2010

Report

Report Number
3004209178-2010-83653
Event Type
Malfunction
Date Received
December 23, 2010
Date of Event
December 4, 2010
Report Date
December 10, 2010
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS MED-REL
Product Code
MDS
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNK WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE, THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP HAD A FROZEN DISPLAY. TROUBLESHOOTING WAS PERFORMED. IT WAS STATED THAT THE DEVICE HAD UNRESPONSIVE BUTTONS. INSTRUCTED TO THE CUSTOMER TO LET THE INSULIN PUMP TO REST FOR TWO HOURS AND CALLS US BACK. ADVISED THE CUSTOMER TO REVERT TO BACK UP PLAN. NO FURTHER INFO WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PUMP MMT-522CAL PRDGM INS V2.2 CL EN PR INFUSION PUMP MDS MEDTRONIC PUERTO RICO OPERATIONS MED-REL MMT-522CAL

Patients

Seq Age Sex Outcome Treatment
1