FDA Adverse Event Malfunction Summary report: N

PEN NDL 32G 4MM PRO 100 BOX 1200 US

MDR report key: 19421587 · Received May 29, 2024

Report

Report Number
3023359743-2024-00136
Event Type
Malfunction
Date Received
May 29, 2024
Report Date
August 22, 2024
Manufacturer
EMBECTA PENEL LIMITED - DUN LAOGHAIRE, IRELAND
Product Code
FMI
PMA / PMN Number
K212015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION SUMMARY: SAMPLES WERE RECEIVED AND AN INVESTIGATION WAS PERFORMED. EMBECTA WAS ABLE TO DUPLICATE OR CONFIRM THE INDICATED ISSUE AS BENT AND BROKEN CANNULA NPE. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. BASED ON THE ABOVE, NO ADDITIONAL INVESTIGATION AND CORRECTIVE/PREVENTATIVE ACTION (CAPA) OR SITUATIONAL ANALYSIS (SA) IS REQUIRED.

Additional Manufacturer Narrative · 0

H3 OTHER TEXT : DEVICE IS NOT AVAILABLE.

Description of Event or Problem · 0

LOT # 3192210. ITEM # 320550. EMAIL DETAIL RECEIVED - CUSTOMER SAYS NEEDLE DO NOT WORK. ORIGINAL MESSAGE FROM THE CUSTOMER: "I DID NOT SAVE ALL THE BOXES THAT THE NEEDLES CAME FROM ONE OF THE LOTS IS 3192210. THE NEEDLES JUST DO NOT WORK. I HAVE BEEN THINKING I WILL GET THE DOCTOR TO CHANGE THE NEEDLES. NOT SURE WHAT YOU CAN DO BUT I CAN SEND BACK ALL THE NEEDLES THAT ARE NO GOOD IF YOU WANT. (NAME REMOVED) DC. EMAIL RECEIVED 05.07.2023. THE LAST BOX OF PEN NEEDLES NOT WORKING, SOME OF THEM CAME OUT OF WAS LOT 3192210, 330550. AWAITING SAMPLE: FIRST PIR ON CASE # (B)(4) MAIL KIT SENT 05.08.2024. THIS SECOND PIR (B)(4) MAIL KIT BEING SENT OUT 05.08.2024 DC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1099869 PEN NDL 32G 4MM PRO 100 BOX 1200 US NEEDLE, HYPODERMIC, SINGLE LUMEN FMI EMBECTA PENEL LIMITED - DUN LAOGHAIRE, IRELAND 320550 UNKNOWN

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown