AVALON US TRANSDUCER
Report
- Report Number
- 9610816-2024-00288
- Event Type
- Malfunction
- Date Received
- May 29, 2024
- Date of Event
- December 27, 2023
- Report Date
- September 11, 2024
- Manufacturer
- PHILIPS MEDIZIN SYSTEME BÖBLINGEN GMBH
- Product Code
- HGL
- PMA / PMN Number
- K140535
- Removal / Correction Number
- Z-2239-2024
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
- Health Professional
- Yes
Narratives
BASED ON THE INFORMATION AVAILABLE AND THE TESTING CONDUCTED, THE CAUSE OF THE REPORTED PROBLEM WAS A DESIGN DEFECT IN THE TRANSDUCER'S FIRMWARE (FW). PHILIPS INVESTIGATION DETERMINED THIS ISSUE IS CAUSED BY CHANGES IMPLEMENTED UNDER AN ENGINEERING CHANGE RELEASED MAY 25,2023. THESE CHANGES UPDATED THE ULTRASOUND T=TRANSDUCER WITH A NEW CENTRAL PROCESSING UNIT (CPU) BOARD AND FIRMWARE IN RESPONSE TO A SHORTAGE OF MULTIPLE COMPONENTS. DUE TO A CHIP SHORTAGE SITUATION, A HARDWARE (HW)/SOFTWARE (SW) DESIGN CHANGE WAS REQUIRED, WHICH INTRODUCED A PERFORMANCE ISSUE TO THE FETAL HEART RATE (FHR) MEASUREMENT OF WIRED ULTRASOUND (US) TRANSDUCERS. THE NEED FOR SUBTLE ADJUSTMENTS OF THE TRANSMIT/RECEIVE TIME WINDOWS IN US MEASUREMENTS UNEXPECTEDLY INTRODUCED INTERFERENCE WITH ADJACENT TRANSDUCERS (TWIN/TRIPLET USE CASES) BY GENERATING MEASURABLE ARTIFICIAL RHYTHMIC SIGNALS THAT CAN BE INTERPRETED AS ACTUAL PHYSIOLOGICAL SIGNALS (FETAL HEART BEATS). THIS INVESTIGATION DETERMINED THAT THE NEW FIRMWARE (453564254621-S-FW-01, REV L.01.04) WHICH IS DESIGNED FOR ALL AVALON TRANSDUCERS, SHOWS AN UNEXPECTED ISSUE FOR THE ULTRASOUND TRANSDUCER (867246). WHEN MONITORING MULTIPLES (TWINS OR TRIPLETS), THE WIRED AVALON ULTRASOUND TRANSDUCERS (PRODUCT NO. 867246) HAVE A TENDENCY TO PRODUCE AN ARTIFICIAL FETAL HEART RATE (FHR) INSTEAD OF FHR GAPS, MOSTLY AT APPROXIMATELY 180 BPM, IN SITUATIONS WHERE THE PHYSIOLOGICAL SIGNAL (ECHO FROM PULSATING FETAL HEART) IS ABSENT OR VERY WEAK. THE CUSTOMER WILL RECEIVE THE FIELD CHANGE ORDER UPDATE AT A FUTURE DATE. THE CUSTOMER HAS BEEN NOTIFIED OF THIS ISSUE AND THE FIRMWARE WILL BE UPDATED IN THE FUTURE. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME. IF ADDITIONAL INFORMATION IS RECEIVED THE COMPLAINT FILE WILL BE REOPENED.
PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFORMATION CONCERNING THIS EVENT AND THE COMPLAINT IS STILL UNDER INVESTIGATION. A FINAL REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.
IT WAS REPORTED THAT A BEAT SEEMS TO JUMP TO 180 VERY INTERMITTENTLY. THE STAFF IS MONITORING TWINS AND SEES NO ISSUE WITH THE BABY. THE INITIAL INVESTIGATION FOCUSED ON THE PRODUCT HARDWARE AND A SOCKET CONNECTOR BLOCK WAS SENT TO THE CUSTOMER. THE DEVICE WAS IN USE ON A PATIENT AT THE TIME OF THE EVENT. THERE WAS NO ADVERSE EVENT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1884057 | AVALON US TRANSDUCER | AVALON US TRANSDUCER | HGL | PHILIPS MEDIZIN SYSTEME BÖBLINGEN GMBH | 867246 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |