FDA Adverse Event Malfunction Summary report: N

COBAS C 303 ANALYTICAL UNIT

MDR report key: 19414373 · Received May 29, 2024

Report

Report Number
1823260-2024-01587
Event Type
Malfunction
Date Received
May 29, 2024
Date of Event
April 26, 2024
Report Date
July 17, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K220134
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE FIELD SERVICE ENGINEER PERFORMED PREVENTIVE MAINTENANCE ON THE ISE UNIT. HE DECONTAMINATED THE ISE MODULE AND REPLACED THE DILUTION CUP, SIPPER NOZZLE, AND ELECTRODES. HE PRIMED THE ISE AND RAN ISE CHECKS THAT WERE ACCEPTABLE. THE CUSTOMER PERFORMED DAILY SETUP, CALIBRATION, AND QC THAT WERE ACCEPTABLE. THE CUSTOMER RAN PATIENT SAMPLES AND ACCEPTED THE RESULTS. THE INVESTIGATION DID NOT IDENTIFY THE SPECIFIC CAUSE OF THE EVENT. THE ISSUE WAS RESOLVED AFTER THE SERVICE ACTIONS.

Additional Manufacturer Narrative · 0

THE ELECTRODE LOT NUMBER AND EXPIRATION DATE WERE NOT PROVIDED.. THE FIELD SERVICE ENGINEER MODIFIED THE SHIM TAPE KIT, REPLACED THE SIPPER NOZZLE, AND PERFORMED ISE PRIMES AND ISE CHECKS. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE SODIUM RESULTS FROM THE COBAS PURE C 303 ANALYTICAL UNIT. SAMPLE (B)(4) INITIAL RESULT WAS 148.9 MMOL/L AND THE REPEAT RESULT WAS 141.4 MMOL/L. SAMPLE (B)(4) INITIAL RESULT WAS 147.6 MMOL/L AND THE REPEAT RESULT WAS 142.1 MMOL/L. SAMPLE (B)(4) INITIAL RESULT WAS 148.9 MMOL/L AND THE REPEAT RESULT WAS 140.8 MMOL/L. SAMPLE (B)(4) INITIAL RESULT WAS 150.3 MMOL/L AND THE REPEAT RESULT WAS 141.9 MMOL/L. SAMPLE (B)(4) INITIAL RESULT WAS 149.6 MMOL/L AND THE REPEAT RESULT WAS 143.3 MMOL/L. SAMPLE (B)(4) INITIAL RESULT WAS 148.3 MMOL/L AND THE REPEAT RESULT WAS 141.9 MMOL/L. SAMPLE (B)(4) INITIAL RESULT WAS 149.4 MMOL/L AND THE REPEAT RESULT WAS 141.8 MMOL/L. SAMPLE (B)(4) INITIAL RESULT WAS 149.9 MMOL/L AND THE REPEAT RESULT WAS 143.6 MMOL/L. SAMPLE (B)(4) INITIAL RESULT WAS 150.5 MMOL/L AND THE REPEAT RESULT WAS 143.2 MMOL/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1824978 COBAS C 303 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown