FDA Adverse Event Other Summary report: N

ADVIA 1200

MDR report key: 1940963 · Received December 17, 2010

Report

Report Number
2432235-2010-00189
Event Type
Other
Date Received
December 17, 2010
Date of Event
November 19, 2010
Report Date
November 22, 2010
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JGS
PMA / PMN Number
K990346
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS HEALTHCARE FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER SITE. AFTER ANALYZING THE INSTRUMENT AND INSTRUMENT DATA, THE FSE CHECKED ALL MECHANICAL PROBE AND MIXER ALIGNMENTS, CHECKED AND CLEANED THE WATER SUPPLY PUMP FILTER AND ADJUSTED THE WATER SUPPLY PUMP PRESSURE. THE ACTUAL ROOT CAUSE COULD NOT BE DETERMINED AND NO CONCLUSION CAN BE DRAWN AS TO WHAT SPECIFICALLY CORRECTED THE PROBLEM. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVAL OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT CALCIUM_2 RESULTS WERE OBTAINED FOR THREE PTS ON AN ADVIA 1200. THE RESULTS WERE REPORTED TO THE PHYSICIAN(S). THE SAMPLES WERE RERUN AND CONFIRMED ON THE SAME SYSTEM AND THE CORRECTED RESULTS WERE REPORTED. THERE WERE NO REPORTS OF ADVERSE HEALTH CONSEQUENCES OR KNOWN PT INTERVENTION DUE TO THE DISCORDANT CALCIUM_2 RESULTS.

Additional Manufacturer Narrative · 2

A SIEMENS HEALTHCARE FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER SITE. AFTER ANALYZING THE INSTRUMENT AND INSTRUMENT DATA, THE FSE CHECKED ALL MECHANICAL PROBE AND MIXER ALIGNMENTS, CHECKED AND CLEANED THE WATER SUPPLY PUMP FILTER AND ADJUSTED THE WATER SUPPLY PUMP PRESSURE. THE ACTUAL ROOT CAUSE COULD NOT BE DETERMINED AND NO CONCLUSION CAN BE DRAWN AS TO WHAT SPECIFICALLY CORRECTED THE PROBLEM. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVAL OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 2

DISCORDANT CALCIUM_2 RESULTS WERE OBTAINED FOR THREE PTS ON AN ADVIA 1200. THE RESULTS WERE REPORTED TO THE PHYSICIAN(S). THE SAMPLES WERE RERUN AND CONFIRMED ON THE SAME SYSTEM AND THE CORRECTED RESULTS WERE REPORTED. THERE WERE NO REPORTS OF ADVERSE HEALTH CONSEQUENCES OR KNOWN PT INTERVENTION DUE TO THE DISCORDANT CALCIUM_2 RESULTS.

Additional Manufacturer Narrative · 3

A SIEMENS HEALTHCARE FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER SITE. AFTER ANALYZING THE INSTRUMENT AND INSTRUMENT DATA, THE FSE CHECKED ALL MECHANICAL PROBE AND MIXER ALIGNMENTS, CHECKED AND CLEANED THE WATER SUPPLY PUMP FILTER AND ADJUSTED THE WATER SUPPLY PUMP PRESSURE. THE ACTUAL ROOT CAUSE COULD NOT BE DETERMINED AND NO CONCLUSION CAN BE DRAWN AS TO WHAT SPECIFICALLY CORRECTED THE PROBLEM. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVAL OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 3

DISCORDANT CALCIUM_2 RESULTS WERE OBTAINED FOR THREE PTS ON AN ADVIA 1200. THE RESULTS WERE REPORTED TO THE PHYSICIAN(S). THE SAMPLES WERE RERUN AND CONFIRMED ON THE SAME SYSTEM AND THE CORRECTED RESULTS WERE REPORTED. THERE WERE NO REPORTS OF ADVERSE HEALTH CONSEQUENCES OR KNOWN PT INTERVENTION DUE TO THE DISCORDANT CALCIUM_2 RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ADVIA 1200 CHEMISTRY ANALYZER JGS SIEMENS HEALTHCARE DIAGNOSTICS INC ADVIA 1200 NA

Patients

Seq Age Sex Outcome Treatment
1
2
3